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Private Home Theater Room - Mountain Views - Arts and Crafts Community! |
Ad # 15790 |
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$201-884 (rate range) |
For Rent Daily
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2119 Elk View Way |
Gatlinburg, Tennessee 37738
Powdermilk Creek - Gatlinburg |
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Bedrooms |
3 |
Baths |
3 |
Sleeps |
10 |
Sq Ft |
2450 |
Pets |
No |
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Waterfront |
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Water View
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Water frontage |
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Description |
Relax after a day in the Great Smoky Mountains National Park in your own private theater room with 9' Theater Screen and reclining theater seating. Or how about spending 20 minutes in your own private Sauna? Cherokee Charm features 2 suites with jacuzzi tubs and a rain shower as well as third bedroom with Queen over Queen bunk beds that can sleep up to 4 adults. This 3 Bedroom 3 Bath cabin also features a pool table, game table, outdoor hot tub on one of the 3 decks and a Stainless Steel Gas Grill.
Bedroom and Sleeping Arrangements: Main Level - Bedroom 1: King Bed - Sleeps 2 Upper Level - Bedroom 2: King Bed - Sleeps 2 Lower Level - Bedroom 3: Queen Bunk - Sleeps 4 Lower Level - Sitting Area: Queen Sleeper - Sleeps 2
In total, there are 5 TV's and 5 DVD players as well as the home theater system in the the theater room. Digital cable and FREE wireless internet are included. Home Theater Room with 9 Foot Theater Screen Leather reclining theater seating Sauna Hot Tub 2 King Suites 1 Queen over Queen Bunk Suite 3 Full Baths 2 Jacuzzi Tubs 2 Rain Showers Pool Table Free High Speed Wireless Internet Gas Fireplace 6 Rocking Chairs 5 TV's 4 DVD Players Washer/Dryer Gas Grill
Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.
Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking must be staying in the cabin.
We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are no pantry items, spices, salt & pepper or coffee included - guests should bring these items.
This cabin is professionally managed by in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort cabin rentals.
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Updated on: |
Aug 18, 2025 |
- autumn foliage
- botanical garden
- caves
- churches
- cinemas
- coin laundry
- festivals
- forests
- library
- live theater
- museums
- playground
- recreation center
- restaurants
- theme parks
- water parks
- waterfalls
- winery tours
- DVD Player
- Game Room
- Satellite / Cable
- Television
- Air Conditioning
- Clothes Dryer
- Heating
- Internet
- Iron & Board
- Linens Provided
- Living Room
- Parking
- Telephone
- Towels Provided
- Washing Machine
- Coffee Maker
- Dishes & Utensils
- Dishwasher
- Kitchen
- Microwave
- Oven
- Refrigerator
- Stove
- Toaster
- antiquing
- bird watching
- eco tourism
- gambling casinos
- horseback riding
- outlet shopping
- photography
- scenic drives
- sight seeing
- walking
- ATM/bank
- fitness center
- groceries
- hospital
- laundromat
- massage therapist
- medical services
- Mountain
- Balcony
- Deck / Patio
- Outdoor Grill
- Hot Tub
- Sauna
- fishing
- fly fishing
- freshwater fishing
- golf
- hiking
- ice skating
- mountain biking
- rafting
- skiing
- spelunking
- water tubing
- whitewater rafting
- children welcome
- non smoking only
- pets not allowed
- Minimum Age Limit for Renters
- recommended
- Catering available
- Dining Area
- Dining Room
- Outdoor lighting
- Deadbolt lock on entryway
- Smoke detectors
- Carbon monoxide detector
- Fire extinguisher
- First aid kit
- Emergency phone number: Medical
- Emergency phone number: Police
- Emergency phone number: Fire
- Enhanced cleaning practices
- Clean with disinfectant
- No-contact check-in and check-out
- High touch surfaces cleaned with disinfectant
- Towels and bedding washed in water that's at least 60sC/140sF
- SafeHome (VRMA & VRHP)
- Air Conditioning
- Ceiling Fans
- Central Air
- Fireplace
- High Speed Internet
- Ironing Board
- Jacuzzi Tub
- Linens
- Sauna
- Washer & Dryer
- Sofa
- Gas Fireplace
- 2 Rain Showers
- Nearby ATM
- Nearby Bank
- Nearby FedEx
- Nearby Internet Cafe
- Nearby Post Office
- Free High Speed Internet
- Blender
- Coffee Maker
- Cookware
- Full Kitchen
- Ice Maker
- Microwave
- Mixer
- Refrigerator
- Toaster
- Dishwasher
- 4 DVD Players
- Cable TV
- DVD Player
- ESPN & ESPN2
- Free Wireless Internet
- Home Theater Room
- Pool Table
- Sauna
- Home Theater with 9' Screen
- 5 TV's
- 2 Rocking Chairs
- 6 Rocking Chairs
- Balcony
- Deck
- Gas Grill
- Hot Tub
- Covered Deck
- Porch Swing
- Mountain Views
- Covered Deck
- Close to Town
- Area FitnessCenter
- Movie Theatres
- Nearby Bowling Alley
- Nearby Golf Course
- Nearby Grocery
- Nearby Indoor Pool
- Nearby Medical Services
- Outlet Shopping
- 20 Minutes to Dollywood
- 8 Minutes to Downtown
- Free Wireless Internet
- 20 Minutes to National Park
- 25 Minutes To Outlet Malls
- 20 Minutes to Pigeon Forge
- 25 Minutes to Ober Gatlinburg
Check-In | Check-Out |
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15:00 | 10:00 |
Pets Not Allowed CANCELLATIONS & REFUNDS: If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Rental Agents Office. (Contract.Initials)
Guests who have purchased Travel Insurance must contact Rental Agent up to 24 hours prior to check in to cancel or reschedule the reservation. Upon cancellation the full mount received less the travel insurance, non-refundable reservation fee and applicable taxes will be refunded. Reservations with travel insurance are non-refundable 24 hours prior to check in or thereafter.
CHANGE OF PLANS OR RESCHEDULING: Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.
From | To | Type | Daily Rate | Min. Stay |
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10/13/23 | 12/31/25 | Nightly | $259-884 | 2 | 10/13/23 | 12/31/25 | Weekly | $201-565 | 7 | 10/13/23 | 12/31/25 | Monthly | $214-343 | 30 | 10/13/23 | 12/31/25 | Weekend | $305-833 | 2 | 10/13/23 | 12/31/25 | Midweek | $259-786 | 2 |
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Availability Calendar
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Ad No. 15790.
This ad has been viewed 1582 times. |
Write a Review!
"Great House
Overall the stay was great. It was in a great location. No view of thee mountains, but the area of the town is super cute. The home was in good shape and clean, except for the jets in the tubs, which were really moldy visually on the outside and esp when you run the jets, so you would have to run the water, run the jets, let them clear and then drain the water, then refill. They could use a routine cleaning. The vacation rental management staff were very helpful and were available via text which was great. The water pressure in the showers was horrible. Very hard to wash off. They are the waterfall showers, but very little pressure. The pool table was great fun for the kids, but the pockets have holes in them so the balls will fall out and sound like they are coming through the ceiling. "
Aug 13, 2025 - Kelly R., Summerville, SC
"Cherokee Charm
Our cabin was a great experience. There were multiple issues we had with a few things, the staff was very helpful through text messages. The kids had a great time. We would highly recommend staying at this cabin."
Jul 23, 2025 - , Davenport, FL
"Amazing
We’ve been here 3 times and always boom through elksprings resorts! They never disappoint! The places are always in great condition! They staff is always helpful with anything and are great at getting things done in a timely manner. This is the only place I’ve been where they allow you to check in as soon as your cabin is ready. "
Jun 30, 2025 - Frannekia J., Fort Worth, TX
"Very Nice Cabin!
I loved the cabin and location! The only drawback was that if you were in the 2nd-floor or 3rd-floor bedroom, you could hear very clearly what was on the TV from the floor below or above, even the sound of a text message alert on a cell phone. (We didn't occupy the basement-floor bedroom, so it's the main-floor and 3rd-floor rooms.) Other than that we loved everything about it! "
Mar 03, 2025 - Deborah C., Santa Fe, NOTAVAIL
"Cherokee Charm
The entire resort looks to be well kept and nicely maintained. The staff is extremely friendly and responsive. The bed and sofa weren’t the most comfy but I guess nothing beats the comforts of home. The resort is very conveniently located to everything we wanted to do and see. Overall a great vacation."
Feb 01, 2025 - Dawn F., New Port Richey, FL
"Cabin rental
The property was beautiful and well Priced. The property management team communicated well and our stay was perfect. Highly recommend. "
Nov 27, 2024 - Ken H., Leesburg , AL
"We loved this cabin it was everything and more
We stayed 3 nights here and it was wonderful we watched movies in the theater and played pool even got in the jacuzzi on the porch it was everything I expected "
Nov 18, 2024 - , Milwaukee, WI
"Cherokee Charm
Rental was clean and well laid out. Locations was nice in the Arts and Crafts district so it was nice to be off the bustle of the strip. The location and layout worked perfect for our family. With two older kids, everyone got their own floor so that was cool. Would also work very well for two families with the kids sharing the bunk bed. We stayed in early October and the leaves had not fallen yet so the view was of trees. I think next time I’d pick a cabin a bit higher up for a clearer mountain view. A couple of downsides. The theatre only allows you to play a DVD or hook up via HDMI. No cable/streaming TV and no gaming systems. So be aware if you plan to use that. Also, the TV in the main living room is very small. And I’m not sure if it was just me but the mattress in the main floor bed was not great. I felt like these things would be reasonable upgrades to take the cabin from great to amazing."
Oct 07, 2024 - , Cincinnati, OH
"Cherokee Charm
This was one if the easiest and best experience we have had renting a vacation home"
Jul 29, 2024 - , Claysville, PA
"All was good
Only problem is hometheater. Could not get to use it as only BLUE RAY player was attached. "
Jul 07, 2024 - Muhamamd I., Carmel, IN
"Disappointed
House was clean, maintenance personnel friendly & helpful. My five grandchildren had looked forward to the Hot Tub which was not working until our final day. Mattress and linens on King beds not as described; not firm and linens not high quality. Not nearly enough silverware and poor quality. In hindsight a rental concerned about guests having the best experience would make the simple update to a Keurig. Not enough attention to detail, for example, missing checker pieces, broken case for poker chips. Theater projector only worked for DVD. Overall disappointed in the accommodations and would not recommend. "
Jun 24, 2024 - , Mount Washington, KY
"Almost perfect!
We loved the cabin, great community and much easier to get to from Gatlinburg than Pigeon Forge, of note. However the king mattresses were horrible to the point of 4 sleepless nights. An easy fix that you would expect at this price point and otherwise overall high quality."
Apr 19, 2024 - Holly C., Villa Rica, GA
"Spring Break Family Trip
We loved the cabin! Perfect for our family of 5. The kitchen had just enough to cook meals, the grill worked great. We loved the movie room- bring your own movies or rent at red box. Kids enjoyed the hot tub and it was clean, nice to know they drain it and clean between renters. It didn’t work the first night because a breaker popped- there are 2 breakers that control the hot tub it would have been nice to get it fixed that night but maintenance was short handed and couldn’t tell us where the 2bd breaker box was.
Our only complaint is the front door lock doesn’t work right - it’s a typical Schlage 4 PIN lock but it takes somewhere between 30 seconds and a minute to engage the lock after it accepts the code and makes the locking sound. Maintenance said this worked just fine (they only came while we were gone) but there are not instructions to let you know to wait this long to be sure it locked so it took us dozens of attempts and 2 calls to maintenance to let them know it wouldn’t lock like a normal key code Schlage. "
Mar 17, 2024 - julie l., Dripping Springs, TX
"Wonderful Weekend Getaway
Perfect cabin for a weekend getaway! "
Dec 06, 2023 - Brandy S., Sutton, WV
"Fall Break Get Away
we really enjoyed the hot tub and the pool table! We used them daily!! And also the location puts you more on the Arts & Crafts side of Gatlinburg so you can miss all the crazy traffic! "
Oct 31, 2023 - , Mount Pleasant, TN
"Cherokee Charm
Beautiful cabin. Loved the amenities. Theater room was really cool. Had to clean the bottom of the grill from build up. Started catching on fire. Overall, great vacation. Close to both Pigeon Forge and Gatlinburg"
Oct 04, 2023 - , Tipp City, OH
"The Best Rental Company in the Smokies
We continue to rent cabins from Elk Springs every year because we are confident the cabin will be clean, beautiful, accessible and fun. This company has great customer service, quick to respond to any needs during our stay as unexpected issues may arise. Thank you for being a dependable source for lodging during our family vacations to the mountains!! "
Sep 29, 2023 - , Holly, MI
"Great cabin with easy access
This cabin is semi secluded with a wooded view. Access to the entrance is convenient if you have people traveling with you that can't walk up stairs easily. The location is close to Gatlinburg in the Elk Springs resort area, it's easily accessible. The hot tub was very enjoyable on a cool crisp night. We also enjoyed the theater room. There were also plenty of chairs on the deck which is always a plus. I do however, wish it had an outdoor table to dine at, but overall it's a great cabin."
Jun 22, 2023 - , Erlanger, KY
"Needs improvements
We stayed in cherokee charm overall it was a good experience only bc attractions but a little overpriced for the accommodations. 1. Kitchen- Needs more cooking pots there is barelly any. 2. Kids bunker room downstairs- Heater does not work we nearly froze to death and the kids did too. No heater to reach downstairs and it was cold cold! We has snow that day and it was cold! They need to obtain with space heaters if cabin does not warm all the way to the bottom! We where really dissapointed bc sauna and theater room and kids room and a bathroom was downstairs! IT WAS COLD! We had everyone sleep in living room floor! 3. Upstairs master Bedroom/Bathroom- Bathroom sink does not drain you need to shut off faucet so it doesnt overflow and wait for it to drain. You could hear every word every laugh every step from the room downstairs and they could hear YOU! So it was not a master bedroom we could not have a conversation or private time without someone listening even whispering. My husband said they used only one layer of wood to cover the floor they didnt even use another layer that is why you could hear all the squaks in the WORLD and even downstairs could hear you. 4. Beds downstairs- Beds squeak sooo bad you move and you wake up your partner. 5. Bathroom Jacuzzi's both of the did not work but most of everything no water to fill them up! And also dirty to the max the inside where not washed properly we ended up not using them! Will not be staying again in that cabin hopefully they do updates to these cabins."
Jan 18, 2023 - , Mt Pleasant, NC
"4th of July family vacation
We booked Cherokee Charm for a weeklong stay with our three adult children. We were disappointed upon our arrival to find the cabin was not clean to our standards. The outside was covered in dirt, dust and dead bugs. All of the rocking chairs had a thick layer of dust on them and needed wiped down before we could sit on them. The grill was in the corner of the deck and the floor around it was covered in grease stains. Inside, we had a similar experience. Surface cleaning was done but the entire cabin needed a thorough deep cleaning. There were dead bugs in all windowsills and a layer of dust on anything that wasn't commonly touched. The living room furniture was worn and past its prime. The bedrooms were worse. Each bed had a wooden box for the box springs and mattress that was years past needing replaced. There were no hangers in the closet for our clothes. The kitchen was furnished with barely enough dishes to actually cook. There was one roll of toilet paper per bathroom and a roll of paper towels, "a starter pack" as we were told. There was no salt/pepper or any sort of spices. The website boasts a theater room with theater seating. Technically I guess you can call it that, but they are just hard plastic, extremely uncomfortable chairs. We did not use the theater room. We rented a cabin that was listed as "luxury". This definitely was not luxury. It was sufficient and utilitarian for our needs but disappointing for our family. We have stayed in other rental cabins in the area, and they provided a much more inviting and pleasant experience. We will definitely return to the Smokey Mountains. It is such a beautiful area. We will steer clear of Elk Springs cabin rentals. We felt like the management company overdid it with warning signs hung up everywhere. It definitely was not we and I commented that it would be much nicer to simply put everything in a binder and get rid of the tacky signs taped up around the cabin. "
Jul 26, 2022 - , Monmouth, IA
"Truely a Charmer
This rental property was clean beautiful spacious. Everything was beautiful and we really enjoyed our stay. The only problem we had was the lower floor stayed really cold middle floor was average temperature and the top floor was hot. We would definitely stay here again."
Jul 17, 2022 - Lisa B., Elgin, SC
"Wonderful few days
We stayed at Cherokee Charm during the days of our daughter's wedding. It is a beautiful cabin. It was a hectic few days but it was lovely to be able to come back to such a comfortable homey place. We hope to be able to stay again soon so we can enjoy all this cabin offers. "
Jul 12, 2022 - , Athens, AL
"Heaven! So relaxing and peaceful!
This cabin was perfectly located; close enough to all the Gatlinburg attractions, yet far away enough for some peace and quiet. Will stay here again! "
Jul 10, 2022 - Maggie K., Saint Charles, IL
"Family Vacation 2022
The eight of us from New Jersey embraced nature at its fullest! The lodging was all that it said it would be.....the perfect get away!
The only....and I mean the only downside would be the mattresses on all the beds. They truly need to be upgraded, especially the bunk beds. This made getting a good night’s rest quite difficult.
That being said, it definitely would not derail us from coming back.....we hope to get back to the beautiful Smoky Mountains real soon!"
Jun 25, 2022 - Bernadette S., Kearny , NJ
"Great birthday trip!
Nice, relaxing, fun stay. 2nd year in a row for my son's birthday & he & his friends had a blast!"
Feb 08, 2022 - Jennifer L.
"Wonderful
Beautiful, clean, spacious cabin!"
Dec 18, 2021 - , Cincinnati, OH
"Not what we expected!!
The cabin wasn't what we is older than we thought and very out dated! First our hot tub did not work at all we was looking forward to enjoying it but very disappointed...call and text management they stated we would recieve a small refund bc of it not working but we did not receive anything!!!! Next the bottom level heat did not work where the bunk bed and movie theater was so we barely went downstairs bc it was freezing!!!Over all we wasn't happy with this cabin and wouldn't recommend it to none of our friends or family members!!!"
Nov 19, 2021 - Shemevius H., Hampton, GA
"So warm and cozy
This place was an absolute gem! Movie theater is an added bonus. All the amenities are wonderful. Played pool, used Jacuzzis, utilized the sauna, & slept a long time in the comfy beds. I will definitely stay here again!!"
Nov 17, 2021 - Jennifer R., Walland, TN
"Girls weekend is
The overall stay and cabin is very nice . we did have an issue with the jacuzzi tub and were unable to use it until we called and they came to take care of it. The cabin and area is beautiful. Elks springs is very accommodating. Will defiantly be back. "
Aug 24, 2021 - Mary Anne K., North Bend, OH
"Cherokee charm
My family and I had a great time we wish we could of stayed longer. We just got woke up early through out the week from the work going on across from the cabin."
Aug 16, 2021 - Rhyne H., Lumberton , NC
"Excellent
Everything was excellent. The cabin was spotless and exactly as advertised. Customer service was wonderful. We loved it so much we added an extra night. "
Jul 31, 2021 - Crystal S., Greer, SC
"Loved it!!
Everything was perfect! We enjoyed our stay."
Jun 09, 2021 - Sidi A., Clinton , MS
"Just As Pictured
Our Cabin was just as pictured! We had a party of 8 and everyone had smoke enough space to be comfortable. Each floor has its own deck and there’s entertainment on each level. I’d love to come back each year which is the plan, different Cabin but still Elk Spring Resort. We’d love to try them ALL! The grill was great! We had an issue getting it to turn on an was able to have a live person come under 10 minutes to show us how to properly use it. "
May 31, 2021 - , Knightdale, NC
"Vacation Stay
Had a Great stay with 2 other couples. Enough room for everyone"
Mar 23, 2021 - Ray G., Boiling Spgs, SC
"Nice but not wonderful
The cabin in general was nice. The mattresses were uncomfortable and the water pressure very low in the tubs and shower. Small closets with no place to put suitcases, Except on the floor. Nice pool table and sauna.
There were many maintenance problems this time but management and maintenance responded immediately and resolved the problems immediately. I was very pleased with their response. Probably won’t stay again unless they get new mattresses and higher water pressure"
Mar 22, 2021 - lorri c., Indianapolis, IN
"I LOVE IT
WAS THE BEST VACATION AND I’M PLANNING ON COMING BACK AGAIN REAL SOON "
Feb 18, 2021 - Monica M., Rowland, NC
"Wonderful Cabin!
Cherokee Charm was everything we wanted and more! The hot tub was great. It snowed while we were in it so that was lovely. The sauna was amazing! And the home theater was a great place to gather at night and catch a film. We had a couple small issues and those were resolved immediately. Elk Springs Resort is a wonderful vacation rental company. Thank you for giving us an incredible stay at a reasonable price."
Jan 18, 2021 - Jose C., Hobart, IN
"So Peaceful and Fun
To celebrate my husbands birthday we took a road trip to Elk Springs and it didn’t disappoint. It was so wonderful we wished we booked it for two weeks. The kids loved the hot tub, giant bunk beds and movie room. What great memories. We will definitely be back. "
Dec 06, 2020 - , Mickleton, NJ
"Cherokee Charm review
We absolutely loved our cabin and our stay. The staff were very helpful and friendly! The cabin was so clean. We will definitely use Elk Springs Resort when we come back to TN mountains!!!"
Nov 11, 2020 - Amy Dawn C., Walnut Cove, NC
"Perfect family getaway
This cabin was great for a family weekend away. Close enough to downtown but far enough to enjoy peace and quiet. This is the type of cabin that you font have to leave to have fun. The hot tub, pool table and movie theater keeps you entertained. The beds were comfortable and plenty of space for a large group. "
Oct 28, 2020 - , Scottsburg, IN
"Smokey mountain stay
Really good experience and would love to go back"
Oct 18, 2020 - , Ashburn, VA
"great vacation
The cabin we stayed in was great. nice balconies, hot tub, pool table; good location to hiking; we hired a chef to make food for us, chef RAy - he came to the cabin and made delicious food for us after our long hikes; he accommodated gluten free and dairy free ; only issue with the cabin was there is no insulation between the floors - so you hear everything and there is no privacy"
Oct 17, 2020 - , Daniel Island, SC
"Nice Cabin
The cabin is even more stunning than the photos! The Elks Spring staff was amazing and very helpful from the time the reservation was made up until checkout. The even call everyday to make sure your stay is going well. I would recommend this cabin and resort to anyone who is looking to stay in Gatlinburg. "
Oct 06, 2020 - LaShundra T., Atlanta , GA
"3 wonderful nights in Cherokee Charm
We were 2 couples from Florida and were very satisfied with our rental experience. The location was within the resort itself. Close to Gatlinburg and not far from Pigeon Ford. The resort staff were on spot with a minor issue with a light bulb needing replacement. We were indeed thankful for the cooler weather. The cost was reasonable. We plan to come back soon. "
Oct 02, 2020 - Ricky F., Flagler Beach, FL
"TERRIBLE FULL OF ROACHES
So terrible had to have pest control out kitchen and bathroom full of roaches! Never was refunded for anything it was a terrible time and customer service! Wonderful city terrible vacation rental for cabins!!!!"
Oct 01, 2020 - Jordan P., Walbridge, OH
"Another great stay
Elks Springs has great rates and low down payments, giving the average family the time and convenience needed to plan a great trip. Oyr family will continue to use them! "
Jul 27, 2020 - Julanda J., Sumter, SC
"Will NOT be going back
I have been coming to the Gatlinburg/Pigeon Forge area with my family for over 15 years. We usually stay at Oak Haven Resort in Sevierville but due to limited availability, we chose to stay at Elk Springs Resort for the first time. The first night staying in our cabin (Cherokee Charm), there was a plumbing issue where one of the pipes was leaking from the upstairs jacuzzi tub into the ceiling of the main level bathroom where there were several light fixtures. I understand things like this happen, but I was understandably concerned for the safety of my family so I called to report the issue. After waiting for 30 minutes, an annoyed maintenance technician slumped out of his truck and complained about having to do his job the whole time he was there. After spending less than 15 minutes “fixing” the leak, he assured us it was safe. There were no tests done or explanations given as to what he had done, so I called back to the main office. After expressing my concern for my family’s safety, I was told there was nothing else they could do because all the other cabins were booked for the weekend. No other effort was made on their part to provide a solution, or to make things right. The real shame is that the cabin seemed nice, but because of poor customer service and unhelpful employees, I will not be going back. "
Jul 21, 2020 - Justin W., Boonville, NC
"Best cabin experience ever
It was a very relaxing experience we really enjoyed our stay was wonderful."
Jul 20, 2020 - Georgia D., Birmingham, AL
"Cherokee Charm
Nice cabin. Loved the hot tub, pool table, and movie room. "
May 25, 2020 - , Longview, TX
"Great canin!!!
Wonderful couldn't of asked for a better experience!! You made our honeymoon one to remember. The only complaint we had was the back deck that the hot tub was on was pretty dirty and we had to sweep it and wipe down the rocking chairs."
May 19, 2020 - Phillip S., Flemingsburg, KY
"Great trip
Everything was fantastic. Beautiful place nice things, would go back again. "
May 13, 2020 - Arthur C., Southaven, MS
"Lovely Accomodations
Excellent location and cabin. This is our second stay at this unit. Hassle free booking, entry, and check out."
Mar 04, 2020 - Stephen V., Corbin, KY
"WILMER ONLY CLEANS WHERE HE THINKS YOU WILL LOOK!
Dirty Cabin!! First night I found a pube in the tub and goldfish in the bathroom. The. The next day we found lots of dirt and a huge crayon under the rug in the living room. The dinning table has all sorts of nasty pieces of food and trash in between the cracks, there were dirty and chipped dishes. Bed were uncomfortable too. When I called the 2nd time about the filth the lady told me I needed to give her a list of what was dirty because she can’t send someone to clean every day. Well you didn’t have one clean before I got there sooooo there’s that! Acting as if I was walking around inspecting and has time for that. I found these things while using the cabin. If you do your job properly you wouldn’t need a list. This is also NO RESORT. They should just change their name to Just a Cabin because that’s really all it was. "
Feb 04, 2020 - , Miami, FL
"Cherokee run down charm
I love Elk springs I have stayed at least 8 times in different cabins. Always clean. But this time this Cabin Cherokee Charm very run down. These properties really looking worn . Not only is it not on a paved street and worn very badly but the set up for the heat is impossible . If you have the heat set at 70 the main floor bedroom is 85+ the downstairs is like 55 and upstairs seems to be ok what an HVAC hodgepodge . I will never stay at this particular cabin again and I would recommend whoever reads this do the same. Another thing that’s gotten out of hand on these properties is all the notes around that suggest you getting extra charged for damages . I am sure some people are neglectful but for those of us who are not it’s a bit much and a bit insulting. I already know you have my credit card I don’t need to see it 10 times pinned up all around the cabin. They are tacky signs."
Jan 06, 2020 - Robert H., Belleair, FL
"Cherokee Charm Cabin Review
Positive - The cabin was clean and well maintained. Elk Springs Resort staff provided excellent customer service. We had several inches of snow fall during the first night of our stay. They came out and removed the snow from the walkway to the cabin. In addition they promptly responded and resolved a problem we had with the dishwasher. Booking the cabin was a fairly simple and straight forward process. This has not always been our experience with other rental companies.
Negative - The lack of shades/curtains on the windows resulted in a lack of privacy in several areas including one sleeping area where the sleeper sofa was located.Temperatures in the cabin were difficult to regulate with the lower areas being too cold and the upper areas being too hot. The king size beds were too large for the rooms where they were located. In one case you had to step into the closet to get in and out of one side of the bed. In the upper area the ceiling sloped over one side of the bed. You had to stoop down and walk sideways to get in this side of the bed because of the lack of room and to avoid hitting your head on the ceiling. The Home Theater System was somewhat of a disappointment. The description on the webpage states that "Digital cable and FREE wireless internet are included in the Home Theater Room". In reality you could only use the home theater to watch DVD's and not to stream movies nor watch cable TV.
We do plan on renting from Elk Springs Resort when we come to Gatlinburg next year because of the excellent customer service that we experienced. However because of the negatives noted above we will not be renting the Cherokee Charm cabin and will be looking to stay in a different cabin. "
Nov 21, 2019 - , Lynn Haven, FL
"Beautiful Cabin
Clean, plenty of room for 7 adults. Loved the location"
Nov 05, 2019 - Nancy M., Adams, TN
"Relaxation!
Very nice cabin. The jets in the bathroom tubs were amazing and stronger than the hot tubs'. Movie theater didn't come with any DVDs so we didn't get to use it. However, it looked nice as well as the sauna. Good price for what you get. Wish it was a better view but overall it was a very nice cabin. 3 levels with cable TV. Loved the wifi."
Oct 03, 2019 - Sylvia D., Snellville, GA
"Cherokee Charm
Cherokee Charm was a nice rental. We had problems with the cable box in the downstairs tv. Maintenance came and was able to get the problem resolved and we turned to tv off and later that evening turned tv back on and same problem. We checked out a day early due to a black bear visiting us taking a tote bag off the front porch. My 4 year old was scared and cried for a long time. He kept saying the bear was going to get him. Overall it was a nice place. Would be great to have pool access close to the cabin and things weren't so far away. "
Aug 08, 2019 - Ruth S., Scarbro, WV
"Nice place!
The cabin was perfect for us. "
Aug 06, 2019 - , Cleveland, OH
"Not what it used to be
This was our 4th time staying with Elk Springs. It will be the last. Roof leaked when it rained, more than likely not the first time for the cabin Cherokee Charm. Given that, we had concerns about mold. Management was not concerned at the time. Given you must take out all trash and put used linens in tubs at check out, you would think housekeeping could clean the dust off ceilings, sweep dead bugs off floors, remove trash left by other guests, and mop floors in bathrooms to remove brown stains. The bedding was stained and in bad shape. Beds had ruts. Spend your money elsewhere, we will."
Jul 29, 2019 - , Celina, TX
"Fabulous Cabin
We had to book at the last minute after our original cabin company could not accommodate us after the sewer line malfunctioned. We were able to book the same day. The cabin looked just like the photos. The views were great. The hot tub was kind of luke warm but the sauna made up for it. Overall, we would definitely stay again."
Apr 18, 2019 - Roneidra H., Hudsonville, MI
"Perfect vacation cabin
Check in and out is so easy. Once we arrived the cabin was even more beautiful in person and very clean and organized. They also have instructions for everything, so it’s very easy to figure everything out. We stayed at this cabin for two nights and help we needed was very easy to get and answered quickly. We have decided we will rent this cabin every time we come back if available and if not available we will still make sure to rent through elk springs."
Mar 24, 2019 - Chelsea M., whitesville, KY
"Great Weekend with Friends
Check-in was smooth and staff was very attentive to our needs. Also, advanced warning of inclement weather saved us from unnecessary travel inconveniences."
Mar 13, 2019 - Duane R., Rockmart, GA
"Could have been better
While the cabin was beautiful, in a good location and generally accommodating to our needs, there were some disappointments. If we had it to do over, everyone would have brought air mattresses because the beds were so thin and uncomfortable. Our second day, most of us were sore and not at all well rested. When we arrived, upon trying to make a meal, we realized the dishes in the cabinets were not clean, and had to place them all in the dishwasher to remove food remnants. The cabin did supply enough towels for us although we did have to wash them to be able to have more than one use per person, for the hot tub or showers. I was satisfied with the hot water supply however, it took no time to become hot and remained hot for the duration of the shower, as long as I liked. Our biggest upset was that in booking through AirBNB, one of the easiest way to find rentals- we paid twice as much as the website listed the cabins for. We understand Airbnb may take a portion, but they don’t take half. What could have been a $700 stay was a $1400 stay, so overall that was a disappointment. I’ve never seen such a difference in pricing for something like this. Overall, if we thought these things could be better resolved in the future, we would return. But with the wide variety of places available if you book far enough in advance, we will be looking at a different place in the future."
Jan 02, 2019 - , Irvine, NA
"Wonderful Stay
My family and I couldn’t have enjoyed the cabin that we rented more. Also, the customer service was as good as it could have been. Thank you Elk Springs Resorts for an incredibly pleasant stay for me and all 10 members of my family. "
Dec 27, 2018 - Dustin B., Manchester, TN
"Great Stay
We stayed at the Cherokee Charm and it was beautiful. The only thing that was wrong was the jacuzzi tub on the second floor. When it was used, it leaked through the floor so the first floor bathroom was soaked in water. Maintenance came over the next day to look at it but couldn’t figure out what it was. To be honest, it’s not maintained fault , probably just the way it was made. We loved the sauna and the hot tob outside. Everything really accommodate everyone’s needs. The only thing I recommend bringing is extra trash bags and laundry detergent if you’re staying longer than 3 days , it states that in the form. Also, bring a sponge to scrub some dishes . Other then that I will definitely be coming back! "
Oct 17, 2018 - Kristina M., Nashville, TN
"Building site
Really disappointed with this rental unit. In the middle of a construction zone. Trash left by builders (bottles etc) right out the front and at least 3 new cabins being built around it. No Mountain View, just trees. Noise from building. Not an idyllic mountain stay at all! Inside was clean but didn’t fancy the hot tub with the view of construction!!!! Stay elsewhere. "
Aug 26, 2018 - , New York, NY
"Charming Cabin Close to Gatinburg
We all arrived on a Saturday afternoon (8 people). Loved the drive into the resort, seeing all of the other cabins (very clean). On our first full day we saw a black bear right outside our cabin which was a great experience for us to all see. The layout of the cabin is great for larger groups, 3 levels give everyone a chance to have some quite time to there selves and the main floor for everyone to sit around and visit with each other. Our cabin was also close to Gatlinburg but far enough that it felt like we were the only ones around. We will definitely be coming back!! "
Jul 18, 2018 - , Taylorville, IL
"Great Experience
The cabin was in great shape with a nice view of the mountains. Would definitely recommend to others."
Apr 11, 2018 - , Owensboro, KY
"No Charm Cherokee
A very disappointing family stay. We have been to Gatlinburg for many years and thought now with the children in college its time to return, with them to recap old memories. But!, the first night had to call the office to get the fireplace fixed. At this time advised there were torn pillows on the couch, broken plates, glasses, and bowls, so we would not be charged. Second-day grill not working, and the dishwasher will not turn off when running to add a spoon. be careful hot water in the face. the grill could not be fixed had to use a lighter that maintenance gave us. Had to call A third time to advise the cabin was dirty with beer cans all around the hot tub to outside. fingernail clipper on a dresser with clippings. "really". and finally, after spending 3 days getting things fixed, it was time to go. I called Elk Springs management and they said nothing. No refund for lost time with children or the horrible conditions. We will go back to Jackson Mountain homes, they take care of there guests."
Feb 21, 2018 - Ted V., Batavia, OH
"Cozy, Beautiful & Relaxing
Cherokee Charm was a newer cabin that was absolutely gorgeous & cozy! Property was immaculate, well-maintained and just as described. Property was close to Downtown Gatlinburg. The children and adults enjoyed the Theater Room, fireplace, pool table, sauna. I would definitely recommend Elks Springs Resort to my framily!!"
Jan 06, 2018 - Monica B., Sebastian, FL
"Beautiful cabin!
We had a great stay at Cherokee Charm. We were a little bummed that it wasn’t a super grand view of the mountains, but honestly we weren’t sitting outside much because it was so cold. I imagine in the summer months i would try to find one of their Cabins with a more clear Mountain View. The cabin was gorgeous and very clean. Bring extra towels if you have a large group. Super close to downtown gatlinburg. Highly recommend!! "
Jan 04, 2018 - Tamara P., Madison, TN
"Cozy cabin
We visited with the whole family and we loved the cabin, location was great, the kids loved the movie theatre, we felt safe at the resort.
Cons: no movies provided, you would have to rent or bring your own movies. Towels needs updating, very small and rough. "
Jan 04, 2018 - Christian B., Coconut Creek, FL
"Cherokee charm. November 2017 family of 6
This was our second time staying in Elk Springs. The staff is friendly,and helpful. They promptly handled anything we needed. Easy check in and out. The property is beautiful and well kept. We had a great view of the mountains especially from the 3rd level. The kids enjoyed the pool table and movie theater. Bring your own DVD’s. There is plenty of room for the family to spread out. The property is just close enough to everything, but still feels private. Our favorite place to eat was Cherokee Grill in downtown Gatlinburg the food was the best we had in town and service. Our favorite activity for our 12, 9, and 7 year old was zorbing. The place is called outdoor gravity park. It was different and really fun. You can buy tickets online. Ober Gatlinburg is fun, but crowded at times especially holiday weeks, if planning to go snow tubing you can now book online, and they book up fast for holiday weeks so I recommend buying tickets early. You can also buy ice skating and the air tram tickets online. I would recommend elk Springs Resort to family and friends. "
Nov 28, 2017 - Burney A., Mandeville , LA
"Cherokee Charm
Great overall in the house and surrounding nature. Visited downtown Gatlinburg at night and hiked the Smokies during the day. Hot tub was much needed to relax and the theater was great for the family."
Sep 29, 2017 - Ian P.
"Labor Day Weekend Getaway
Very Nice Cabin, Easy check in, friendly staff"
Sep 08, 2017 - Diane D., topeka, KS
"Not what it was advertised
Cons- The shower on top floor leaked to 2nd floor the first night. Of course the rental asked if we wanted someone sent out, but who wants to spend their vacation waiting on a repair person? So night two we decided to try the theater and sauna. The sauna was not usable as the seating is falling off the wall so you'd have to stand the whole time. The theater concept is nice but the seating is noting like advertised and they do not recline. The downstairs fold out couch frame is bent and unusable as we wanted to put a 6 year old on it but they were falling in the top and I was scared of all the metal that was exposed around the flimsy mattress. We never attempted the hot tub as I was discouraged with the amenities being unusable by days 3-5 so we stayed on the go. On the second night I emailed the rental and told them the problems and between the rest of our stay and now we've never heard back from them. It's pretty disappointing because we visit twice a year and have never been disappointed with the other rental agencies. We plan to purchase cabins to put on rental so that is a company I will cross off my list to look at for renting from and leasing to. Pros- the location is great and the views were amazing!! "
Jun 27, 2017 - , Oxford, FL
"Great Cabin!
We spent 4 great days at Cherokee Charm. This cabin has a great layout with 1 bedroom and 1 bathroom on each floor. Everyone is together, but has plenty of privacy. Nice location near the arts and crafts loop. Also, this is the quiet end of town! Very clean. We truly enjoyed our time here."
Jun 21, 2017 - Shannon B., Beechgrove, TN
"thanksgiving at Cherokee Charm
the property management was great - the cabin however .... first of all update the photos. The movie room doesn't look like this photo - no comfy chairs but rather old hard theater chairs. The beds were dismal - squeaky, old mattresses and the comforters were old and faded along with the pillows. The kitchen was not properly equipped for seriously cooking a thanksgiving dinner - extremely disappointed. The biggest problem however was that this cabin looks out onto a dump site that was in constant use during the daylight hours. So loud we could hear it in the house."
Jun 21, 2017 - Teresa G., Germantown, TN
"Theatre room picture is not accurate
The cabin and setting was beautiful. Our family really enjoyed our stay. However, the theatre room picture is not accurate. There are no recliners in the room. thrre are fold down theatre chairs. I was not able to reach anyone in the office when we arrived late Friday for the weekend to let them know that the website pictures are not accurate. We were really looking forward to the theatre room at this cabin. "
Jun 13, 2017 - , Madison, IN
"Cherokee Charm review
We had a blast! The place was super nice and clean. The beds were comfy and everything worked perfectly! "
Jun 06, 2017 - , Lakeside Park, KY
"Great cabin, great location, great company!
We stayed at Cherokee Charm for two nights and three days. The community is gorgeous. The cabin is very nice and clean. It is well stocked and well taken care of. I wouldn't hesitate to send family or friends to Cherokee Charm or Elk Springs in general. These guys know what they are doing and will take care of you. The whole process couldn't have been any easier. Thanks!"
May 15, 2017 -
"Great stay in a beautiful cabin
The cabin was wonderful. It was 10 guys and we didn't have a problem with anything. We had an absolute blast in the city and loved where we were staying. "
Mar 12, 2017 - Hunter B., Little Rock, AR
"Some things to consider..
Stayed for five days at Cherokee Charm and it was an experience. Theres a lot of things this cabin has to offer and sounds great for a large crowd. However, some things to be aware of regarding this cabin before you choose it. In the theater you can only watch movies you have on disc. You can't plug any other device up to it, including flash drives. Also, you can hear every single little noise anywhere in the house. Especially the top two floors it's crazy how well you can hear everything. Which makes the next problem worse. The main floor shower randomly drips heavily, even at night. ..you'll hear it. The upstairs shower we could never get completely hot. Even trying first thing in the morning before anyone had used any water didn't help. The whirlpool bathtubs on main and top floors both had issues as well. When you filled the tub and turn on the jets this black debris and crud came shooting out of them. I contact office to report it and maintenance came out while we were gone and said they fixed it. Came back refilled tubs, tried again. Same thing. They didn't fix anything. My husband and I filled tubs with cold water, ran jets and drained... Doing this process like 5 or 6 times trying to clear it out where this crud wasn't shooting out. It never cleared. Was awful and nasty looking. By the time it was over the bathroom in the basement with a stand up shower was the only fit one lol. ...quite disappointed especially for the money we paid for it. Oh! And there's no privacy at the outdoor hot tub either. The cabin right next to you is in direct shot of it. Won't be using Elf Springs again."
Mar 04, 2017 - , Green Road, KY
"Awesome experience!
The cabin was as nice as I'd imagined. The only small issue was that the theater room chairs were not the ones pictured and were a bit uncomfortable. The rest of the cabin made up for it though."
Mar 01, 2017 - Bernadette S., Montgomery, AL
"Christmas in the Smoky with family
My family & I had a wonderful time at the Cherokee Charm. We would definitely visit again for a weekend get away. "
Feb 07, 2017 - Eline C., Franklin, TN
"Great cabin!
Cabin was clean and nice as shown in pictures except for theater chairs which were little different. All the amenities were in great working condition. Only thing I did not like is mattress. I did not get good sleep all three nights because of that. "
Jan 23, 2017 - Nikhil T., Cary, NC
"Family vacation
We loved the cabin but I truly felt it was a little over priced for the nightly rate. Based on the on line view I thought we would have a clear view of the mountains but we still enjoyed the porch. Disappointed that we had no hot water for one complete day of our stay. On the 2nd day of our stay after 2 showers and washing the morning dishes no hot water..when the water temperatures did not change by early afternoon I made a call to the office. After a few hours and close to 7pm, three maintenence gentleman finally had us back up and running with hot water. It appears that the hot water has some issues. Understanding that things happen we all worked around this inconvenience but I truly believe that a % of the rental rate for that day should have been applied but it wasn't... Beds creeked alot so everytime anyone on the third floor rolled over in bed guested on the other floors heard the noises.. These where a few challenges during our 3 day stay."
Jan 22, 2017 - Nena M.
"Good location and attentive management staff
This cabin is in a great location and provides plenty of room. It is a 10 minute drive to the main strip and I always park in the lot where Rt 321 and 441 meet. There is little traffic between the cabin and this parking lot so you can avoid the traffic delays that occur when you drive on the main street. The cabin was very clean when we arrived. It has all the basics you need for cooking. My only complaint is the theater seating. The picture shows 6 recliner style seating when the actual seating is 8 stadium style seating. Our family found them to be uncomfortable to sit in for the length of a movie."
Jan 02, 2017 - James K., Waynesville, OH
"Great getaway!!
Cabin was exactly as described. Excellent accommodations and location was perfect!"
Dec 24, 2016 - John B., Hurricane, WV
"Granddaughter's first experience with snow.
Excellent!"
Dec 24, 2016 - Roberto S., Miami, FL
"Winter Stay at Cherokee Charm
The reservation, check-in, and check-out process couldn't have been better. Directions provided to the property were very helpful. The staff member I spoke to on the phone was very professional and helpful. Bring DVDs or visit the RedBox before your arrival if you plan to utilize the theatre room. Don't forget coffee filters and food seasonings. The kitchen is well equipped. The tree-top winter view of the Smokey Mountains was clear. "
Dec 24, 2016 - , Newbern, TN
"Green family vacation
Overall good experience only bad was heat wasn't as warm in downstairs bedroom other than that was good"
Dec 18, 2016 - Shannon G., Scottsboro, AL
"Can't wait to return in the fall...
Well worth the money and then some... From check in to check out... streamlined and easy. LOVE IT!"
Jul 03, 2016 - Chad W., Pataskala, OH
"Cherokee Charm
The cabin had all of the amenities that one could want. Great location to the arts and crafts district and not too far from downtown. Just what we needed for a few days of R&R."
Jun 27, 2016 - , Sour Lake, TX
"Charming
Cherokee charm 3 BR"
May 15, 2016 - Margaret D., Winston-Salem
"Pure Luxury
We loved our stay at Elk Springs. The cabin is fabulous and extremely clean. We had such a great time and I know that we will be back again!"
Nov 02, 2015 - Laura C., Harrisonburg, VA
"Great time!
Everything es great. Next time we will stay longer!"
Oct 09, 2015 - Kris K., Charlotte, NC
"Extremely satisfied
Absolutely worth every penny. Property,location, ammenties, etc., exactly as described. The management was very professional and courteous, and prompt with all requests. Misty, who assisted me with my reservation was a delight to deal with, unlike many people I have encountered in the past. My only recommendation would be to take the time and read about all the cabins available to make sure the one you choose fits your need, and ask lots of questions! They do not offer complete handicapped units, and Misty informed me of this. However I was fine with that assuming I would be able to enter the cabin without stairs and be able to use everything on the main level as my mother is wheelchair bound and my father is disabled. The only problem encountered was the bathroom door was not wide enough to get the wheelchair through, and the shower was built into a large jacuzzi tub that they could not access. (Forgot to ask those questions!) We made due and really enjoyed our week at Elk Springs. Quiet, Relaxing. And Cherokee Charm was an incredible cabin. There were only 3 of us but the cabin could comfortably house 12 or more! I always read the reviews prior to travel but never write one, however this resort went above and beyond and it only seemed right to share it with others!"
Aug 31, 2015 - Elizabeth H., Santee, SC
"great vacation rental
Cherokee charm was an amazing rental choice. My family and I will be staying again soon."
May 08, 2015 - , Gardendale, AL
"Charming
This cabin was truly great. I only have a few things I would like to point out. The theater room chairs in the photos are not true. The current seats in there look more like cheap movie theater seats, not the comfy recliner seats in the photo.
Also the shower upstairs kept turing on and off in mid shower. It would run for about 2 min and then turn off for 30 seconds and then come back.
The heating was an issues. The middle floor was perfect. The basement was freezing and the upstairs was a sauna when the fireplace was on.
Despite these issues, we really did have a great time and actually wish we spent more time at the cabin! "
Mar 05, 2015 - , New Albany, IN
"My best birthday ever and I'm peeking around the corner at 50!
Words can't describe my stay at the cabin it was beyond wonderful I did not want to leave and I will be back very soon to stay here I'm actually planning my next stay as I type. The booking was easy the staff was wonderful very helpful the cabin was very cozy, clean and stocked with all u need and more. My birthday party turned into a wedding proposal thanks all!! We will be back my family and i were very impressed..5 stars is not a high enough rating for the staff or the cabin they deserve higher..I'm a very happy camper see you all again soon keep up the great work I will definitely tell my friends and others that inquire."
Feb 10, 2015 - Pamela H., Sumter, SC
"Multi-family Christmas Cabin - maybe too close for comfort?
Overall, I'd say the cabin is 90% as advertised. It is clean, in a great location with great views of the mountains from multiple areas. When compared to other cabins I saw in the area, nothing compared to the location, privacy or appearance. Here are the only things that keep me from giving it 5 stars: 1) bad water pressure - the water would stop running completely for about 30 seconds every 2-3 minutes. Maintanence was unable to fix this. 2) Home Theater Room outdated - I was told it had a blu-ray player, but it was DVD only; no Netflix/streaming service and no cable or antenna for TV. It also has different chairs than pictured, which seats 8 but are not comfortble. 3) Overall space - it "can" sleep 10 people, but it's at the cost of comfort. To do this, you have to convert a family/game room into a bedroom. The room is located on the bottom level with no privacy, no door, and no curtains on the windows. You walk through this room to get to the 3rd bunk-bed room the home theater, sauna, and 3rd bathroom. Overall - this is a nice cabin, but I'd suggest that you book it for no more than 6-8 people, or at least knowing that you only have 3 private bedrooms. Noise travels and it's creaky (hey, it is a cabin afterall), but if you are with kids or people who have a sleep schedule that conflicts with your entertaining, it will limit your ability to a good time. "
Dec 29, 2014 - , Tampa, FL
"Great
Clean cabin. Nicely upgraded. Theater room did not look like the picture. Ceiling was leaking in the bathroom by the kitchen. Had a great stay though. Really enjoyed our time. Check in was simple and early. Check out was simple and easy too."
Dec 10, 2014 - , Roanoke, Virginia
"awesome cabin
The service was great. The hot tub, sauna, timer run fire place were all great. The 9 ft tv room could not be hooked up to the Playstation 4, and the blacks from the projector were a bit to rough. The rain shower and water pressure were not impressive. The kitchen was awesome! "
Nov 19, 2014 - Leslie W., Cincinnati, OH
"didnt want to leave
Beautiful place! Will definitely be back! Wonderful service"
Oct 19, 2014 - , Greenbrier, TN
"could not be a better place
Enjoy every hour every minutes til I ready for my next stay with my family n friends to let them see how nice it is a place like home but away from home. Wonderful !"
Oct 07, 2014 - Cindy T., Charlotte, NC
" staying at the Cherokee Charm
Was the best! something for everyone. tvs dvds theater room hot tub grill & rockers & pool table. The balconies were wonderful 3 of them. definitely would stay there again. We had lots of trees up to our cabin balconies would rather have mountains for the view."
Oct 01, 2014 - , Evansville, IN
"Excellent!!!!
The cabin was great! My family had a wonderful stay! Everything was clean and the location was close to the sites we wanted to see! We will definitely be back!"
Sep 07, 2014 - Anitra C., Charlotte, NC
"Awesome
Clean, no issues, easy to find, close to all the points of interest"
Sep 03, 2014 - Vinay Chandan M., Tampa, FL
"Great Short Trip to the Smokies
Reservations were easy and quickly followed up with confirmation, house info, and check in instructions. Received a call with door code on our trip down. Directions to the property were great and the house was immaculate. Had a call after we had arrived making sure everything was in good order and if we had any issues. The home theatre was only displaying in B&W and spent some time checking settings and finally telling the kids to watch the movie anyway. The next day, I checked the connections and someone had the Video out from the DVD in the wrong port. Worked like a charm after that.. but didn’t have time to watch another movie. Only wish it had a better view of the mountains. Definitely a well managed company and will be booking again in the future."
Aug 01, 2014 - , Elizabethtown, KY
"4 days in the smokies
we really enjoyed the cabin. it was huge and clean. the beds were not as comfortable as i would have liked and the bed linens could use updating."
Jun 20, 2014 - , Irving, TX
"Annual Family Vacation
My family loved our stay at Elk Springs. We plan on returning next year. Every aspect was wonderful...clean, friendly, with great amenities. Something for everyone. Thank you Elks Springs for a Great Experience! "
Jun 03, 2014 - Vernita H., S. Euclid, OH
"Clean, convienent and cozy
Large cabin, very well maintained and very clean. Good location. Was a little noisy with maintenance going on at the office building below the cabin, but overall a very nice location and area. Loved the theatre room. There is only one bed on the main level (other than a pullout sofa), so the kids slept on the lower floor, which actually turned out fine. Plenty of room to spread out. Nice porches and very nice furnishings. Has everything you need in the kitchen, and also has an iron and ironing board. "
Apr 28, 2014 - Julie N., Belle Chasse, LA
"Charokee Charm
The Cabin was wonderful. It was just as it was pictured online. Very clean and well stocked. We would stay at Elk Springs properties again. The only complaint I have is there was a cabin being constructed next to us that was very noisy. I wish I would have been told at booking about the construction so I could have made my own decision about being next to the noise. "
Mar 14, 2014 - , Baldwyn, MS
"Fabulous weekend getaway
We stayed 2 nights at elk springs resort. The cabin was wonderful and very clean. It exceeded our expectations. The view was beautiful. Would highly recommend staying here to others. "
Mar 11, 2014 - , Belden, MS
"Great Place!
We had a wonderful time at this home. Perfect for families. We will be back."
Feb 11, 2014 - Chris R.
"gatlinburg vacation
the only thing that needs to be change are the mattress they are extremely uncomfortable..we got 1 week vacation and everyone got back home with back pain after sleeping 7 day on those mattress.. "
Feb 10, 2014 - Arleny E., Miami, FL
"Cherokee Charm
We had 3 inches of snow, the day we arrived. Elk Springs called us to say we couldn't get to the cabin we rented due to the snow, but they gave us Cherokee Charm, which was an upgrade. It was beautiful, however the drain on the furnace froze overnight. It was 0 degrees. The cabin was 46 degrees at 5am. I turned on the fireplace and called the office around 7am. We had people out to fix the furnace within a couple of hours. They were very responsive, very professional. They got the furnace working and we had an excellent vacation. We appreciate the professionalism. Ken Miner"
Jan 15, 2014 - Kenneth M., Franklin, TN
"Wonderful stay!
We had a fabulous stay! Cabin was beautiful! Looking forward to staying again in the future! "
Jan 07, 2014 - , Milton, FL
"Great house
Great location. Both house & scenery is beautiful. Everyone should check this proprty "
Jan 05, 2014 - , Miami, FL
"Wonderful.......
Must visit!!!!"
Dec 29, 2013 - Aisha S., Birmingham, AL
"Loved our cabin!!
Everything about our stay was great. Our cabin was ready an hour before check-in which was a pleasant surprise. The ease of our check-in and check-out was incredible. The cabin decor was cozy which is exactly what we were looking for. Very clean and stocked with everything we needed. Can't wait to go back. Our only complaint.... the time went by way to fast. "
Nov 21, 2013 - Jannie I., Bowling Green, KY
"Relaxing
Great property. Really enjoyed our stay. Just no view. "
Oct 14, 2013 - Patricia B., Gallitin, TN
"Cherokee Charm
Outstanding. Just wish we had more time to enjoy all of the amenities"
Sep 24, 2013 - Craig W., Clemmons, NC
"The soul satisfying vacation
The privacy and the view we had was exquisite. We are trying to come up with another day to do another vacation there. We have been married for 15 years and we had as much fun there as we had on our honeymoon. The privacy was so wonderful we could run around and act like young adults. Didn't have to worry about the curtains being shut or peeping toms. And then anywhere you wanted to go or anything you needed to get was within 15 minutes away. This was the most peaceful and pleasant vacation I think we've ever had I would rate it 6 stars."
Sep 05, 2013 - Johnny P., Tarpon Springs, FL
"great cabin
clean place, beds a little uncomfortable. Sofa sleeper in bad shape"
Jul 24, 2013 - , Lexington, KY
"Not Good
We had an issue with Dish Washer so we didn't use it at all and they didn't changed the Hot tub water when I requested."
Jul 16, 2013 - , Raleigh, NC
"Cherokee Charm
This beautiful cabin was exactly as advertised except for a few flaws. The furniture was very uncomfortable. Sagging couches, hard benches, upstairs bed very uncomfortable. We were rather surprised you could hear every step, every squeak getting in and out of bed, every noise from the floor above. I wish the laundry room w a s on the main floor because I have bad knees. We enjoyed the theatre room and the outdoor Jacuzzi. We had trouble getting good water pressure on the upstairs shower and it was very hot upstairs."
Jun 20, 2013 - Janet B., Homestead, FL
"Cherokee was Charming
Cabin was gorgeous! Nicely appointed furnishings, kitchen stocked with everything you could possibly need. Pool table, and movie room! Plenty of space. Mattress was of poor quality and squeaked loudly with every turn. Bed spreads and blankets were stained, couldn't use them. Surprised that more care wasn't taken on the sleep quality since the rest of the cabin was dreamy."
Jun 02, 2013 - Elaine N., Genoa, IL
"Just like living in the tree tops.
My husband and I along with my brother and sister-in-law recently spent a week together in Gatlinburg. The cabin we orignally reserved was not on Elk Springs property and did not meet our expectations when we checked in. I called the Elk Springs Resort office and explained the situation and asked if they had another cabin available that we could move to. Within a matter of minutes they changed our reservation to Cherokee Charm on the actual Elk Springs Resort property. The resort is very nice and most of the cabins have landscaped yards. We originally reserved a 2 bedroom cabin but Cherokee Charm has 3 bedrooms plus a theatre room. It is 3 levels with a bedroom and bath on each level along with decks and rocking chairs on 2 levels. The cabin is extremely comfortable but we spent a lot of time on the main deck enjoying the shade of the trees, the mountain air and the chirping of the birds. We would definitely stay in this cabin again. "
May 28, 2013 - Linda W., Fleming Island, Florida
"perfection
Everything was perfect. Thehouse,mountain views,snow,gatlinburg,sunshine and dollywood. How can you beat that?"
Apr 03, 2013 - Jinny S., Grenada, Mississippi
"Excellent Cabin & View!
This is a 5-Star cabin and great vacation experience. Close to Gatlinburg, nice mountain views, near other cabins but enough distance to give you privacy. Cabin was luxury all the way. I plan to return for the fall!"
Mar 17, 2013 - Selena B., Nesbit, MS
"Outstanding!
Loved it. Can't wait to go back for years to come."
Feb 05, 2013 - , Cumming, GA
"time well spent
Wonderful!"
Jan 06, 2013 - , Roanoke, VA
"Perfect Change
This was our first stay with Elk Springs. We normally stay in Sevierville in cabins as well but will definitely come back to Elk Springs after our recent stay. The location is perfect! Far enough away but yet close to everything. We loved the cabin so much that we spent most of our time there and didn't venture out too far. If you want a place to really relax and get away from it all. This place has it all. Easy check in/out and the management company was great to work with. "
Nov 28, 2012 - Melody L., Cincinnati, OH
"Cabin
Wonderful new luxury cabin, location and view was just great... no issues except everyone complained about the beds.. All the beds looked first class, but offered very little support and squeaked every time you moved."
Oct 23, 2012 - Brent B., Canton, GA
"Amazing!
If you want VIP,amazing location, this is the property for you! Our family LOVED staying here,just beautiful and so close to all amenities, we highly recommend staying here!"
Oct 09, 2012 - Robert H., Kalua, HI
"Great property
All 5's for the survey"
Aug 27, 2012 - Monique R., Twinsburg, OH
"Smokey Mtn Get Away
its been 20 years since we were there last should have gone back sooner had a great time"
Aug 16, 2012 - , Mount Airy, MD
"Our Cherokee Charm August 2012 Stay
Cherokee Charm was wonderful. It was everything that was advertised/pictured and MORE! We had a very minor issue with the DVD player (probably our lack of knowledge!) and the response to our call was unbelievably quick. Thanks to Elk Springs...we will DEFINITELY be back soon!"
Aug 11, 2012 - , Edgewood, KY
"Excellent time
The cabin was in an great location but still in a private area to have peace and quite in the morning. Even got to see a small bear one morning while drinking our coffee"
Jun 12, 2012 - William B., Brunswick, GA
"Gatlinburg, TN
Great experience. We do it again in the future. The "cabin" was terrific."
Jun 03, 2012 - Paul B., Johns Creek, GA
"Cox
Good service, nice clean cabin. Three kids developed bacterial infections from the hot tub. Chlorine level too low...we used test strips. Even though it seems to be a problem in that area the person we told at Elk Springs was very defensive. We were telling them just so they knew it was an issue."
Apr 25, 2012 - Jeff C., Newburgh, IN
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