Tennessee > Douglas Lake Lake Vacation Rentals

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$195  For Rent Daily Lowest Rate 1621 Lamons Loop Sevierville, Tennessee 37876 Douglas Lake   Bedrooms 2 Baths 2 Sleeps 6 Sq Ft 1900 Pets No Smoking   Waterfront Water View Water frontage	Contact Owner/Manager/AgentX Arrive    Depart   Adults     - Select -123456789101112131415161718192021222324252627282930 Children  - Select -123456789101112131415161718192021222324252627282930 Name  Email  Phone  Question/Comment:  Receive Special Offers via email
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Description

2 king master suites each with a full bath, a full kitchen with dining area, appliances and everything you will need for in cabin meals. And all the conveniences such as free WIFI, a washer dryer and phone with local and long distance. In the small chance your party will be bored with the pool, then they will enjoy shooting a game of pool or relaxing by the fireplace, or maybe reading on one of the rockers on the deck. ### Warning, the last 1/4 to 1/2 miles drive to this cabin is relatively steep. We recommend 4 wheel drive during winter months. Guests used to mountain roads do not have issues with the driveway, however, those not comfortable with mountain roads may feel unsafe on this road during winter conditions, rain or with leave coverage ### Sleeping Configuration: Main Level - King Suite: King Bed - Sleeps 2 Main Level - Great Room: Queen Sleeper - Sleeps 2 Loft: King Bed - Sleeps 2

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• autumn foliage
• botanical garden
• caves
• churches
• cinemas
• coin laundry
• festivals
• forests
• library
• live theater
• museums
• playground
• recreation center
• restaurants
• theme parks
• water parks
• waterfalls
• winery tours
• DVD Player
• Game Room
• Satellite / Cable
• Television
• Air Conditioning
• Clothes Dryer
• Heating
• Internet
• Iron & Board
• Linens Provided
• Living Room
• Parking
• Telephone
• Towels Provided
• Washing Machine
• Coffee Maker
• Dishes & Utensils
• Dishwasher
• Kitchen
• Microwave
• Oven
• Refrigerator
• Stove
• Toaster
• antiquing
• bird watching
• eco tourism
• gambling casinos
• horseback riding
• outlet shopping
• photography
• scenic drives
• sight seeing
• walking
• ATM/bank
• fitness center
• groceries
• hospital
• laundromat
• massage therapist
• medical services
• Balcony
• Deck / Patio
• Outdoor Grill
• Hot Tub
• fishing
• fly fishing
• freshwater fishing
• golf
• hiking
• ice skating
• mountain biking
• rafting
• skiing
• spelunking
• water tubing
• whitewater rafting
• children welcome
• non smoking only
• pets not allowed
• Minimum Age Limit for Renters
• recommended
• Catering available
• Dining Area
• Dining Room
• Outdoor lighting
• Deadbolt lock on entryway
• Smoke detectors
• Carbon monoxide detector
• Fire extinguisher
• First aid kit
• Emergency phone number: Medical
• Emergency phone number: Police
• Emergency phone number: Fire
• Enhanced cleaning practices
• Clean with disinfectant
• No-contact check-in and check-out
• High touch surfaces cleaned with disinfectant
• Towels and bedding washed in water that's at least 60sC/140sF
• SafeHome (VRMA & VRHP)
• Air Conditioning
• Ceiling Fans
• Central Air
• High Speed Internet
• Ironing Board
• Jacuzzi Tub
• Linens
• Washer & Dryer
• Gas Fireplace
• 6 Dining Chairs
• Nearby ATM
• Nearby Bank
• Nearby FedEx
• Nearby Internet Cafe
• Nearby Post Office
• Free High Speed Internet
• Blender
• Coffee Maker
• Cookware
• Full Kitchen
• Ice Maker
• Microwave
• Mixer
• Refrigerator
• Toaster
• Dishwasher
• 32" TV
• Cable TV
• ESPN & ESPN2
• Free Wireless Internet
• Pool Table
• 2 - 27" TV's
• Indoor Heated Pool
• 2 Rocking Chairs
• Hot Tub
• 2 Rockers
• Covered Deck
• Covered Deck
• Charcoal Grill
• Close to Town
• Nearby Bowling Alley
• Nearby Golf Course
• Nearby Grocery
• Nearby Medical Services
• Near National Park
• Food & Grocery Delivery Avail.
• 15 Minutes to Dollywood
• Free Wireless Internet
• Free Local and Long Distance
• 10 Minutes to Downtown
• 20 Minutes to National Park
• 25 Minutes To Outlet Malls
• 10 Minutes to Pigeon Forge
• 25 Minutes to Ober Gatlinburg

Check-In	Check-Out
15:00	10:00

Pets Not Allowed
CANCELLATIONS & REFUNDS: If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Rental Agents Office.
(Contract.Initials)

Guests who have purchased Travel Insurance must contact Rental Agent up to 24 hours prior to check in to cancel or reschedule the reservation. Upon cancellation the full mount received less the travel insurance, non-refundable reservation fee and applicable taxes will be refunded. Reservations with travel insurance are non-refundable 24 hours prior to check in or thereafter.

CHANGE OF PLANS OR RESCHEDULING: Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.

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Visitor Reviews (106) Write a Review! "Bad Location We rented A Secret Splash for a weekend family vacation on Feb 5th. Due to the location of the property we had to leave after 1 night and go to a hotel. If we would have stayed we would have been stuck due to the weather conditions. This property is NOT in a good location. Sadly we all had 4X4 vehicles and still struggled. The house itself is clean and decent for a small family. Not ideal for Teen/Adults as my family has due to it being rather small and compact. " Feb 23, 2021 - Kimberly D., Great Falls , SC "Pool was great - drive to cabin SCARY We enjoyed our stay at A Secret Splash. A couple things to point out though - the cabin seems clean on the surface, but there was an inch of dust caked on items all over the cabin. we had severe winds one night and all evening, dust "snowed on us" from the ceiling. We wished they had better lighting out at the hot tub. Also, if you are not used to the steep mountain hills, or do not have 4WD or chains, DO NOT BOOK THIS CABIN! We saw the warnings of the drive, but we were in NO way prepared. We thought our AWD SUV would be sufficient, but we arrived while it was snowing and slid our car off, almost rolling it. We are still in town a week later waiting to get our car fixed. The drive alone is enough to make us not book this cabin again. Our girls did really enjoy the pool, but if you aren't getting this property for the pool, I'd keep looking. " Feb 09, 2021 - Kelly D., Battle Creek, MI "A nice getaway It was nice - peaceful - been to a lot of cabins so we know what we like and what should be different. The pool was nice but the water was not warm enough for winter days/nights - was told they couldn't change it. Sadly couldn't use it due to that. Also couldn't use the outside hot tub due to no barrier around it to block any wind and again with cod winter times it was not usable to us. Sad when you pay extra (a lot $$ to have a pool and hot tub) and couldn't use either. Kitchen not really equipped with enough of items either. We stayed in purposely all weekend and cooked. Glad we brought a couple of our own items." Feb 02, 2021 - Alan R., Sevierville, TN "Secret Splash 1 week, do not recommend this location in any inclement weather due to unsafe roads, even with 4wd or chains. Not impressed with property staff communication during stay. " Jan 13, 2021 - , Lafayette, IN "Must go again!!! This was a family vacation to remember. Driving down from Chicago was worth the 8+ hours. The cabin felt like a second home. It was very clean and well maintained. We enjoyed using all three floors. The drive up to the cabin can be slightly intimidating due to the slight inclining going up and down but you get use to it. With all the amenities included in the rental you can really enjoy a stay cation. The pool, jacuzzi, indoor tub and pool table was fun my family enjoyed it all. " Oct 04, 2020 - , Cicero, IL "! Loved it just little expensive " Aug 02, 2020 - Jennifer W., New Salisbury , IN "Nice Overall the cabin was really nice. There were a few issues like seeing a lot of other people’s hair around on the linens and towels, there were a couple pieces of the former visitors trash left behind and more importantly the cabin needs to be sprayed for fleas. Other than that my stay was decent." Jul 26, 2020 - Tierra W., Westland , MI "Great place We loved this place!! Could have done without the woodpeckers pecking the house at all hours, but the pool was awesome! " Jun 26, 2020 - Catherine C., Burlington , KY "Very relaxing Rental was very nice. It was ready earlier than i thought it would be. Nice pool. Comfortable beds. " Apr 21, 2020 - Joshua P., Murfreesboro, TN "Lack of compassion and understanding during crisis The road to this cabin is VERY steep with dangerous curves. Exiting the parking spot is hard due to the steepness/narrowness of the road and angle of the driveway. Cabin smelled musty/moldy. Toilet on main floor was broken upon arrival, technician came to fox and then asked to 'use our pisser' and proceeded to pee with the door open. Upstairs shower leaked water thought the floor/ceiling directly onto bed downstairs. Sheets were horribly pilled and rough. All bedding very worn and needing replaced. Pool/hot tub were great. Exterior had recent stain so cabin looked nice. Very dusty inside (took pictures of dust spider webs in various locations) Was told by customer service we could not check out early during Corona pandemic for a partial refund, because we were already here so there was "nothing we can do" all attractions closed so nowhere to go. Will never use this company and would advise others to avoid as well " Mar 25, 2020 - Regina B., Richardsville, VA "Beautiful Cabin! The cabin was so beautiful!! Very spacious, decent, & clean. The pool was amazing and very warm to make up for the cold weather. I enjoyed the cabin and the scenery but DO NOT attempt to drive a car to this cabin. You won’t make it up the steep hill. Drive a TRUCK only. " Dec 18, 2019 - Brendaysha B., Louisville, KY "Awesome Awesome Awesome This cabin has everything and the pictures are very accurate! The indoor pool was amazing. Our 2 kids loved every second of it. Also the hot tub was a perfect feature for the outdoor area. The cabin is beautiful, secluded, and absolutely gorgeous. The only concern I would say to anyone looking to stay here is the parking and the driving to get to the actual cabin, as it's quite steep. Other than that this place was heaven and we wished we could have stayed longer. " Dec 11, 2019 - Andrew M., Lawrenceville, GA "Great place The hill to get up to the cabin was very steep and with leaves on it very slippery we made it with the 4 wheel drive but if we didn't have a 4 wheel drive car there is no way we would have made it up that steep hill. Cabin was kind of cold even with the heat turned up as high as it can go witch was 65 degrees and it only really got hot upstairs in the loft area but the master bedroom and lower level were very cold. One roll of toilet paper provided seemed a little cheap when you are staying multiple nights same goes for trash bags we only had two and needed more. The bedding was not very warm for fall very thin and uncomfortable really glad I brought my own blankets.Overall I would stay at a elk springs cabin again I just know what to really expect next time around so I can come more prepared. " Nov 20, 2019 - Melita K., Valparaiso, IN "Our weekend stay This was a very nice cabin to stay in. Very quiet and beautiful view." Nov 13, 2019 - Rebecca A., Hueytown, AL "Unbelievable accommodations 4 a beautiful mountain resort Super clean. super nice, pictures online are 100%. Great place 2 stay!!" Sep 14, 2019 - , Farmington Hills, MI "Great stay. We are a family of 5.there was enough room for all of us. The pool was warm and clean. Hot tub was clean. I would recommend Elk Springs Resort to anyone. " Aug 28, 2019 - Kelvin H., Hampton, TN "Steep Hill Location with Bears OH MY! Great experience, house was clean and well stocked for our needs. We cooked a few meals and had everything we needed. Pool area felt smaller than it appeared online but it was ok for a family of 6. Beautiful balcony views. " Aug 27, 2019 - , Hartsville , SC "Had a Wonderful Time The Vacation was Everything until we Seen the Bears lol.. I love how the pool was kid proof safety with the Alarms!! Jus Need More Towels, Wash Cloth and Blankets firmed the Amount of People the cabin Holds.. other than that it was Very Nice!! " Jun 26, 2019 - Charla G., Colombia, SC "Fun anniversary get away Cabing was amazingly! The road to get there is something else though. We are from Texas and wow those mountain roads are very scary. Make sure u habe a small 4 wheel drive." May 30, 2019 - , Dayton, TX "Wouldn’t go again. The rental process itself was very simple. The property was eay to get to. I would not try to get there in a car. The driveway is very difficult to pull in and out of. During my stay someone entered our cabin while we were sleeping. We woke up to them leaving. They had put fresh towels at the lool and in the bathrooms. I called the rental agency and they denied this ever happening. So i guess the cabin is haunted by a house keeping ghost. " May 02, 2019 - , Madison, AL "Cabin review The cabin itself is just ok. The rugs in the kitchen and bath need to be replaced as they are old and don't look the cleanest. The steps and inside of the pool are brown, the pool needs to be renovated. The downstairs shower needs to be updated along with all the bedding and furniture. The items in the cabin seem to be heavily used which makes the cabin seem unclean. The staff is great, very friendly and helpful. We did have a nice time, I just wasn't completely comfortable in the cabin. " Apr 08, 2019 - , Nolensville, TN "Arrive in Daylight We enjoyed the cabin very much!! Arriving was scary at midnight in very dense mountain fog. Pool was very nice and hot tub as well, maybe work on providing privacy for the hot tub as it is exposed directly to an adjacent cabin. Also there is no light provided for seeing on the hot tub side. Would recommend to others:)" Jan 18, 2019 - Robbin B., Easley, SC "Great vacation Very beautiful and clean I was amazed with the beautiful wood work. My family and I enjoyed the pool hot tub and pool table. There was a few minors issues we had with the television and the stopper to the jet tub was broken and there was a leak in the basement from the master bedroom shower. Other then that fabulous " Dec 20, 2018 - , Cincinnati, OH "Great cabin, horrible road The cabin was beautiful! It was better than described. Our only issue was the road to the cabin. The description said it was hard during winter and for people not used to mountain roads. It was raining while we were there and leaves covered the road. I have a small SUV with a V6 and front wheel drive and it was all it could do to get up the steep part of the road because of the wet asphalt and leaves. We ended up moving to a location off the mountain after 2 days because the road was only getting worse. The cabin is worth it if you have a vehicle that can handle the roads." Dec 17, 2018 - , Roswell, GA "Secret splaah Great cabin, very comfortable. No great view however. Also not as secluded as I would have liked. " Nov 08, 2018 - Kathleen F., Cincinnati, OH "A Secret Splash I loved this cabin. The pictures were exactly like it was. The only thing is the very steep hill. It was hard for trucks to even get up it. " Nov 06, 2018 - , Piedmont, SC "Great family vacation This was our first vacation after having our youngest son. The location is amazing and the views are great. The incline to the cabin is pretty extreme. It isn’t bad to drive unless there are wet leaves on the road. My 1 and 3 year old boys loved swimming in the pool. It was the perfect size. The interior was clean and welcoming. Our only complaint is the hot tub didn’t work and wasn’t fixed. We were told it would be fixed our arrival day or the following day. We will come back again and use this rental or another from Elk Springs. " Nov 03, 2018 - Tyler D., Westfield, IN "SMOKY VACATION Nice clean cabin,helpful staff.Very good location but google map doesn't work there so download local area map as soon you reach Smoky." Sep 14, 2018 - Priti M., West Windsor, NJ "Beautiful cabin but a bit remote Overall, this cabin was a delight. Spacious, perfectly fit our needs. We used the game room as a 3rd bedroom for our pack and play. The pool was a fun addition and worth the extra cost. Kitchen had all the pots and pans you need to cook meals. My only advice is to take seriously the description of the road to the cabin. For people who are used to driving on mountain roads, it’s not a big deal. I feel like a city slicker saying this, but they were a bit harrowing for me. We didn’t go out after dark because I worried about coming back. I also think the 10 minute estimate to gatlinburg and pigeon forge is a stretch. It always took us at least 15-20. Not a huge deal but worth knowing! Also the perk is we saw real life bears walking around!!!" Aug 30, 2018 - , Nashville, TN "Granddaughters birthday The cabin was in a great location. Kinda tricky to get to it in a car but doable. The cabin was clean and lovely. The problem was the AC quit working the first night we were there and it was hot and hard to sleep. They came and "fixed it" the next morning but the next day it was 85 degrees again. We had to leave to find a cool place to be. They fixed it again and our final night was cool. It was the only problem I had with the cabin but it ruined a lot of plans. " Jun 26, 2018 - Diann L., Ooltewah, TN "Amazing Spring Break! We are first time renters with Elk Springs and would rent with them again! Booking was easy. They have a friendly and knowledgeable staff. Our cabin, A Sercret Splash was beyond words! Already planning for another visit. We would certainly recommend Elk Springs to anyone looking for a cabin rental company. " Apr 27, 2018 - Shannon L., Cantonment, FL "Weekend Secret Splash Weekend getaway with the family" Apr 24, 2018 - William R., Lugoff, SC "GAP Enjoyable time with our two grandchildren, ages 12 and 15. House was suitable. There were signs that the property is spot cleaned, not thoroughly cleaned. For example, the tops of the can lights in the kitchen were very dusty. Rugs seemed dusty. As one with dust allergies, this was troublesome. Furnishings were as advertised and expected. Parking was challenging due to the grade. Porches were nice. No bathroom on the lower level where the pool and hot tub are located. Due to poor weather, we did not use the hot tub.The grandchildren used the pool twice. It is amall and not suitable for a awim. I Once off the mountaintop, the property is conveniently located to Gatlinburg and Pigeon Forge...the mountain drive is treacherous, especially in rainy weather. Property is better suited to 2 couples who want a mountain retreat. " Apr 23, 2018 - , Cumming, GA "April 6th - 9th 2018 Wife and I loved the cabin, our bed and pillows were very comfortable. Our Children really enjoyed the pool and as a parent the alarm system for the pool entrance gave us peace of mind. The only negative, was the steep incline getting to the cabin and trying to back out of the parking space. It was pretty tight and the wife had to get out and direct me. I wouldn't advise a large van such as a big passenger van. Other than that the cabin was awesome and we would stay again. " Apr 13, 2018 - , Lewisburg, KY "Dusty cabin The cabin was nice but however extremely dusty and cob webs everywhere! We could get dressed to leave and before getting out the door was covered in dust our hairbrushes was covered in dust! The indoor pool looks big in picture but its pretty small! " Mar 07, 2018 - Tara R., Nettie, WV "Perfect Getaway Great escape with our girls! The indoor pool and hot tub were a huge hit, and we taught our girls a nice game of pool. My husband and I were able to relax at night comfortably when kids when to bed" Mar 06, 2018 - Leslie R., Louisville, KY "Will return! We absolutely loved this cabin. In a great location, clean and nice, pool was wonderful, well-stocked. We couldn't get the gas fireplace to start and someone came out promptly to assist us. We will definitely return to this cabin on our next trip to Gatlinburg!" Jan 17, 2018 - Celeste G. "Very disappointing Tv volume did not work and could not be fixed. Kitchen table was so shaky could not put drinks on it due to weld on leg was broken.The toaster also broken but was replaced. Came for xmas but could not have heat downstairs per Owner? It was in the 30s and raining sometimes colder. Paid for a pool and pool table we could not use due to cold. Pool room tile and cement even if pool was warm (and it wasn't) you could not be in that room, especially in a bathing suit! " Jan 11, 2018 - Marsha A., dallas, GA "Cute, clean cabin, but beware of accessibility We were a family of 6 and very happy with the cabin itself. It is on the small side, but the little indoor pool kept the kids occupied and made up for the tight fit. My main concern about this cabin is the steep road to get to it. I've written the cabin company who says they let you know about the steep road in the check in information, but let's be honest, who really reads that stuff. I suggested that they warn people about these roads PRIOR to booking. We arrived after 10pm in pitch black. It was dry outside and our minivan could NOT make it up the hill. After 3 attempts of skidding, sliding and kids crying, we did finally make it up but the next day it snowed and it was a real mess from there on out. (ie - having to hike/slide up/down this steep hill on foot) Please do your research when booking and be sure to ask about accessibility no matter what cabin you go with. Lesson learned to always ask! Cabin companies should NOT hide this type of information from families. " Dec 27, 2017 - Laura B., Ryland Heights, KY "A Secret Splash - decent place to stay We had a fairly good experience. The house is nice and in a great location. What attracted us to this specific rental was the amenities - the indoor pool for our kiddos and the hot tub for the adults. Sadly, the hot tub was not functioning properly when we arrived, the water was standing at 60 degrees and not warming up. We called maintenance and they came out working 30 - 45 Minutes. The maintenance man looked it over and told us nothing was wrong and it would just take a while to warm up. We patiently waited until the next morning and the hot tub was still no warmer than 60 degrees. We called again, maintenance came out again within 30-45 Minutes. This time, there was an obvious issue found and fixed however we still could not use the hot tub until 4 pm the second day of our stay because it took that long to warm up to a decent temperature. We only stayed two nights so this was a pretty big disappointment. When asked for some sort of compensation, we were ignored. We also had to call for new batteries to the remotes and to report that the ice maker in the fridge did not work. There are also no measuring cups in the kitchen so please take your own. Our kiddos loved the indoor pool and spent hours on it so that made everything worth while. Elmer, our second maintenance technician was very helpful, kind, and efficient. Grateful for quick responses to our maintenance issues but really wish we hadn’t had to call them twice. Not a terrible experience but I doubt we stay there again." Dec 19, 2017 - , Bardstown, KY "Secret Splash It was a very nice cabin. The kitchen could have used more utensils (measuring cups/spoons etc). A couple things I would have liked to know up front: #1 the roads were a little treacherous arriving to the cabin. #2 the parking situation was not fantastic. We had rented the cabin with another family and initially had planned to drive 2 separate vehicles, had that been the case we would not have had enough parking space. " Oct 13, 2017 - Aubrey D., Kenosha, WI "It might be a good idea to rent from another company Let me start by saying that I have stayed with Elk Springs over 12 times and I have spent upwards of $20,000 renting their cabins. First off, the pool is NOT blue. It is green. Very green and slimey. Next,the hot tub was not drained or cleaned prior to our arrival. We know this because the water was 101°(impossible because someone had checked out 3 hours earlier)...There were also tons of cobwebs over the hot tub drain. It was painfully obvious that it had not been drained. Not only is that gross, but we were charged an $80 hot tub cleaning fee when we booked. When we called, we were treated with frustration and disrespect. Beth from the office was the rudest person in customer service I've had the displeasure of speaking with. She has no business talking to people. There were multiple other housekeeping problems.(Hair in the shower, dust everywhere, clump of hair in one of the clean towels, dirty dishes, etc) The road to the cabin is so busted up and steep that it's a miracle my yukon wasn't ruined. They gave us 60 bucks for our inconvenience. 60 bucks.....On a $1800 stay and a ruined vacation. Elk Springs used to be awesome. They've gotten too big for their britches now. Customer service and cleanliness most definitely take a back seat to the almighty dollar. We will not be back and I strongly recommend that anyone reading this should find another company. There are MANY in the area. Elk Springs is trash." Aug 30, 2017 - , Marion, OH "Secret splash Beautiful cabin in a beautiful location which was very relaxing. Do be aware that it is difficult to find at night as there are no street lights and not all roads are marked with street igns. The cabin was clean and the only complaint we have i that the pool water was freezing. They notified us prior to to our arrival that they were running a bit behind because maintenance was trying to fix the heater for the pool. Unfortunately even with them coming back a second time the pool heater was never fixed and the water was so freezing I ended up with an upper respiratory infection. " Jul 24, 2017 - , Dayton, OH "Secret Splash The cabin was beautiful and the scenery was amazingly. Our family enjoyed the resort. It's close to Gatlinburg and Pigeon Forge.we will definitely be back. Thank you for an awesome experience." Jul 23, 2017 - Kristine D., Arnold, MD "Absolutely Wonderful We had a great time. The property was beautiful. Everything was well maintained. The only concerning thing for us was the incline to the location but I guess this is what staying in the mountains is all about. We arrived at night which made things a little more challenging but we figured it out and had a wonderful time. I want to thank the staff during the booking process they were Great! We will definitely be back!" Jul 17, 2017 - , Florissant, MO "Relaxing retreat This was a great property for the whole family. Very comfortable for family but offered privacy also. Enjoyed the scenery which included a bear. Would definitely come back. " Jul 17, 2017 - , Efland, NC "Wonderful The cabin was beautiful!! It was very clean and well maintained. The pool and hot tub were great! We received calls during our stay just to see if we needed anything. The directions we received were easy to follow and accurate. We would stay here again and recommend it to anyone. The desctiption of the property was also accurate." Jun 22, 2017 - , Albany, KY "A secret splash cabin rental Everything was awesome when we arrived. Everything eas clean,the cabin was beautiful. Looking forward to returning." Jun 20, 2017 - Sandra W., Holly Springs, NC "A Secret Splash Access in/out of the property was the worst I have ever experienced. Two routes were listed and honestly, the one stated as preferred was scarier - lots of gravel and (2) points along the way where you cannot see the road on the other side due to the steepness of the road. You simply shift into low, crest the hill and pray. I don't believe this cabin could be safely accessed in a hard rain let alone snow. Once we got to the cabin, we were thankful to arrive - but disappointed. Cob webs everywhere; wasps in the loft; the smallest pool I have seen in a "cabin with private pool". When i stated my concerns (minus the wasps) on the check in call, I simply received "enjoy your stay"! I plan to return the Smokies - but rent from the other company I normally choose." Jun 18, 2017 - , West Chester, OH "Up hill battle We had a wonderful time on our trip together. However, the place was a hard location to find and the hill was extremely steep and road was poorly paved/graveled. My family had a vehicle that was not a 4WD or AWD and could not make it up. We had to take one vehicle all week in order to get around. This was not mentioned with reservation. The rail on the stairs was very loose and with children it made me very nervous. There was also a board out on the lower deck where hot tub located that was a major fall hazard that needs to be fixed. I would also suggest getting more bowls and pans for larger families staying. It's considered to be fit for 8 ppl but there was only enjoying bowls for 3 ppl and a skillet not big enough to cook in for large group. We did enjoy the overall stay in the cabin and the kids loved the pool and hot tub. I think it COULD be a really great place with things fixed. " Jun 18, 2017 - Hannah K., Medina, TN "Rough Weren't aware of the road conditions to get to the cabin that forced us to store our RV and rent a vehicle to accommodate our group. Internet and cable didn't work until the 2nd to last day. Fireplace didn't work and wasps were everywhere outside with a few inside that maintenance did take care of. Paid too much for the poor experience we had. To try to compensate, they only offered a discount if we returned, which we won't." Jun 18, 2017 - Rick G., Ham Lake, MN "Fantastic cabin Great place, clean place, only downfall that wasn't stated in the description was the scary drive up the hill to the house. Car lost traction during each of the 3 drives up the hill. " Jun 14, 2017 - , Blacksburg, Virginia "Amazing, scenic, relaxing, fun! All I can say is wow, this place was awesome. The hot tub went up to 104 degrees, and it had a light in it, so it wasn't to dark, the pool was warm, the kitchen was stocked with supplies, it was cozy, the double deck was awesome, however one hill there is really steep, so we had to take the detour to around, only an extra min tops, right between Gatlinburg and pigeon forge, made for a great time, I'd recommend this to anyone, and I will definitely be back!" Jun 14, 2017 - Kyle D., Galloway, OH "Check out A Secret Splash cabin via Elk Springs Resort! What a great cabin! My families first time using Elk Springs Resorts. We had a great vacation staying in the cabin. The cabin had all the amenities needed for a great stay. The kids really enjoyed the indoor pool, what a great bonus. The adults enjoyed the hot tub on the deck. The cabin had plenty of space and great views! Parking was enough for about 2 cars. The drive up to the cabin was well worth it, the alternate route is the best bet. My wife and family will definitely be back and would recommended Elk Springs Resorts!" Jun 14, 2017 - Tom C., Lebanon, OH "A Secret Splash We had a great time at a secret splash. Very few things we would change if we could. However, the pool left s lot to be desired. The picture is deceiving. The pool is tiny! Also, the pool is supposed to be heated but the water was cold our entire trip. " Jun 13, 2017 - Josh S., New Albany, MS "Christmas in the Smokies We had a blast. The cabin was clean and stocked with every thing we needed. The pool was a nice amenity but the hot tub was very nice. Was a a flawless rental." Jun 12, 2017 - David B., Moroeville, IN "Relaxing getaway! So close to tons of fun activities for the whole family, shops, and restaurants! Super clean and comfortable cabin with relaxing hot tub and pool! The little road up to the cabin was a bit steep and stressful for me but definitely enjoyed every bit of our stay! There was a small water leak from the upstairs shower but maintainance was fast to take care of that issue!" Jun 07, 2017 - LeighAnna P., Fulton, MS "Awesome Vacation! Our cabin, Secret Splash, was amazing!Everything was perfect and the cabin was exactly like the pictures showed. Not one problem with it, would definitely stay there again. " Apr 27, 2017 - , Cameron, NC "Perfect family getaway Everything was as advertised. Our children did not want to leave, and either did I. " Mar 16, 2017 - Greg C., Monroe , OK "Had a good time! We needed a weekend get a way. This place was very conveniently located between Gatlinburg and Pigeon Forge. It was a little hard to get to because the roads are steep. I recommend having a truck, but once you arrive... the cabin is nice. Pool is a bit small; more like a very large bathtub. We enjoyed our stay and privacy. View is in the woods; you cannot see very far; but it is definitely a steep location. We enjoyed most the spa on the back deck at night. " Mar 08, 2017 - , Jeffersonville, IN "Loved our stay We had a great stay and will be back for more soon. " Mar 01, 2017 - , Rustin, LA "Fun Trip in the mountains! We had a good time at this cabin! We enjoyed the small pool and hot tub! The journey up to the cabin was a bit treacherous and did a number on my Kia Soul but if you have a 4-wheel drive car you should be fine! Great location between pigeon forge and gatlinburg! However, my only complaint was that when we arrived there were some areas that looked like they had been overlooked during the cleaning process (crumbs, weird liquid on remote). " Feb 26, 2017 - Emily B., Mount Juliet , TN "A Secret Splash The cabin "A Secret Splash" was a wonderful cabin for our family's Spring vacation! The kids loved the pool. For people with small children, the pool has a combination lock pad on the door, so there is no worry of kids getting in without your knowledge. The cabin was clean and the staff has been wonderful! We will stay with Elk Springs Resorts on our next trip!" Feb 06, 2017 - Kelly J., Bruceville, IN "Excellent cabin! Secret splash is a great family cabin. If your looking forwad to peice and quite whie your kids are entertained than this is the cabin for you!" Feb 05, 2017 - Jarrod E., Rochester, IN "Idyllic Mountain Cabin Enjoy the days in Gatlinburg and Pigeon Forge and then come home to the peace and quiet of the mountains." Jan 10, 2017 - Mark M., Grayslake, IL "Our Winter Family Escape My husband, son and I just needed to get away from life for a few days. We rented "A Secret Splash" and was wowed from the first moment. The cabin was amazing!!! Everything was clean and the amenities were wonderful. We highly recommend this cabin and Elk Springs Resort. From the reservation to the check out, the customer service and ease of access was amazing. Thank you!!!" Dec 24, 2016 - Annette M., Franklin, IN "A Secret Splash - a big disappointment We stayed 12/27/15-12/30/15. We've rented cabins in Gatlinburg before and this one was the most disappointing. The first thing I noticed was that is was not very clean. The couches looked dingy and old. I cringed to sit on them. It was smaller than we expected (we have 4 kids). Everything felt tight...the kitchen table was right up against the couch. We had to rearrange the couches so we could move around better. We brought movies and games expecting to hang out at the cabin but the TV in the living room was way high up above the fireplace and instead of a flatscreen it was a huge old clunker. There was no DVD player attached to it. The DVD player was in a bedroom. All six of us had to pile on the bed to watch a movie. The kids loved the pool but we didn't get in it because the water was cold. I'm not sure if it was supposed to be heated or not. We ended up trying to find activities to do away from the cabin (we went to Dollywood, hiked, etc.) instead of hanging out there. Which is the whole reason we rented a cabin with a pool. We also brought burgers to grill and there was no gas grill. Both showers were like telephone booths. This would accommodate four people at the most but even then the living spaces would be tight. We were really disappointed because we even spent extra $$$ and rented a 4wheel drive vehicle per the reviews and recommendation of Elk Springs because it was hard to get to and could be dangerous if there was snow/ice. Also, at night you can hear everything going on in the cabin next door. The group there kept us up until 2am every night being loud and partying in their hot tub. The property management company did answer in a timely manner. I mentioned these issues to them and they just said they were sorry." Dec 24, 2016 - Karina H., Simpsonville, SC "Beautiful Cabin! The cabin was beautiful! Very comfortable! However, there was a large infestation of ladybugs in the house! We considered this our sign of "Good Luck" since in the south a lady bug is a symbol of good luck! We were unable to use the pool due to the water being too cool! That is the entire reason we booked the cabin to begin with! So we were very disappointed about that! The driveway to the cabin is difficult to navigate & almost impossible to get up due to it's steepness. There is an alternate route you can take that makes it easier to reach the cabin! Dan was absolutely amazing to work with! Such a kind fellow! Overall nice cabin! " Nov 09, 2016 - April W., Lancaster, SC "An adventure getaway. We arrived to our cabin to find that the road was covered with leaves and our vehicle which is front wheel drive would not climb the steep mountain road. We did find an alternative route to get to our cabin. We had to call a cab our first night because the dangers of the road. We had no hot water to shower all weekend because the hot water heater had a part on order. But the cabin was nice and I did like the hot tub. I paid $500 plus a night to take cold showers and was very stressed about the road conditions. So I am a honest person. I feel like a $100 refund was not restitution and my wife said we should have got two nights in another cabin. " Nov 09, 2016 - Anthony Z., Terre Haute, IN "Week long couple getaway Upon arriving at the location there were two ways explained to get to the cabin. The first way which would be the shortest, there were 2 other vehicles that could not get up the hill that way. In the directions that should be changed to an exit only. The pool was a little smaller than the picture would make it to be and should be a little warmer. Now that said we had hot water trouble the first couple of days. The customer service answered the phones very quickly and was very understanding. The maintenance technicians were very timely and very nice. After a breaker was replaced the water worked correctly the rest of the stay. The beds were very comfortable and the cabin was very comfortable. We decided to spend a little more on the cabin due to wanting to spend more time in the cabin than going out. This cabin would be great for people with children letting them play in the pool. The only downfall I can put for this cabin would be the route to get to and from the cabin and the lack of parking. Maybe if that had been explained before renting we would have been better prepared. The customer service and the maintenance workers were very friendly and knowledgeable in what they were doing. We will stay in an Elk Springs Resort Cabin again. " Nov 06, 2016 - , Glasgow, KY "Weekend Break Cabin was very nice but upstairs shower leaked downstairs on the middle of the bed preventing taking showers in that bathroom, while maintenance was Johnny on the spot the bathroom could not be used without causing damage to ceiling and bed until dry from repairs. So 8 people had to use 1 shower not best situation to have when with company!" Oct 02, 2016 - , Louisville, Kentucky "Couples getaway The property was very well maintained. " Sep 20, 2016 - Jenniffer W., LONDON, KY "Very good We love it ??" Sep 17, 2016 - , College Park, MD "Not what we expected! The rental was not very clean. We arrived with our children, which included 9 month old twins and a 4 year old. There was broken glass all over the floor in the bedroom. The bed frame which was log, was broken and the bed was on the floor. The matress on the pull out bed had springs sticking out(literally). We immediately called maintenance and they fixed the bed. I cleaned up all of the glass myself for obvious reasons~! I also had to sweep and mop the floors! Maintenance also had to come and fix the Wi-Fi, the hot tub and were supposed to replace the pull out bed matress, but sadly they did not. It was a nightmare for us since we have little ones. Not good for families with younger children!" Sep 04, 2016 - Amanda J., Williamsburg, OH " Secret splash stay I did not like the location should have been warned about the location the steepness of the hill to the cabin there was a tree hanging over the road the turn to the cabin was a steep hill there were dead bugs behind the bed husband had bug bites on him cobwebs in the corners of the bedroom and the den area " Jul 31, 2016 - , Grayson, GA "trip was ruined THE PRICE IS WAY TO HIGH FOR WHAT YOU GET. WE ARRIVED AND THE POWER WENT OUT. NO AIR NO LIGHTS NO WATER TO DRINK OR BATH IN. THE FOOD WE BOUGHT TO PLACE IN THE REFRIGIATOR WENT BAD. THE POWER WAS OUT FOR 15 HOURS. 2 DAY STAY WAS OVER 1,000 FOR 44 HOURS. 44 HOURS - 15 HOURS = 29 HOURS LEFT TO ENJOY THE STAY. NOT WORTH THE MONEY. " Jul 28, 2016 - Fred M., Canton, GA "Nice place Had a great time! The cabin was nice. The road getting there needs resurfaced. We enjoyed our stay. " Jul 08, 2016 - Charles W., Brooksville, KY "4 wheel drive This was an amazing cabin, once we actually got to it. The hill to get to this cabin is pretty steep and we had the hardest time driving the mid-sized suv up the winding road. We've been on vacations in the mountains plenty of times. This was the most ridiculous road we have encountered. There should be a disclaimer on this rental stating the need for 4-wheel drive or at least rear wheel drive. BESIDES that, we really enjoyed this cabin. The pool made this rental so worth the hassle! We only left and came back once a day, to limit our interactions with that road, but we DEFINITELY weren't bored. You'll love this cabin, as long as you can get to it. " Jun 27, 2016 - Rosalyn D., Memphis, TN "Somewhat disappointing We enjoyed our vacation, but picked this cabin so we could enjoy its features and spend less money on activities. The pool was nice. The hot tub lights didn't work and the pool table is damaged - the separate sections do not sit flush and thus create two bumps across the entire width of the table. The wifi did not work well enough to use consistently. The road leading to the cabin is dangerous - if we had met someone coming from the other direction, I don't know what would have happened. The cabin is on a loop and when we tried to access it from the shorter side, our car lost traction and slipped backwards due to the steep incline. We had to back down and go the other way, which is no easy task on this one-lane road with some sharp curves. I agree with other reviewers that the road should be mentioned in the description. It was a pretty clean cabin and the furnishings were good. I would not recommend it to someone who wanted to use the wifi or pool table." Jun 23, 2016 - , Berea, KY "Neat cabin! We stayed here for just two nights, paid for three. The charges are VERY HIGH. That's one major thing to me. But it really is a cool cabin. We arrived right before dark and were met by steep roads on the side of a mountain. I really wish the direction we're more clear about this!! When we arrived it was just beautiful! Beds very comfortable. Pool and hot tub both on lowest level. Stairs make it harder to use. Even though the pool was heated, still felt a little cold to me. Wish we had more time (and money) to stay longer. Wouldn't suggest a small stay since the fees rack up pretty high. Customer service was very nice, although I had emailed previous to our stay asking about how steep the hills were and no one returned the email. It's a very nice cabin and equipped with as much as you could need. Just make sure to bring your own trash bags, toilet paper, paper towels etc. I would honestly have to say that we loved this cabin but the two worst things about it were the extremely small space where main level toilet was, and then the hot tub having little privacy or covering outside from the other cabin. Couldn't use it and it rained a good bit. If the fees were not so high, we would def return! Unfortunately, this is not something we can afford to go to ever again. It was nice to say we did something new! Most places don't have indoor pools! " May 15, 2016 - Alisha M., Spartanburg, SC "Perfect! This was exactly what we needed. By far the best family vacation we have ever had. Can't wait to go back. We had the best time. There were actually some tears when it was time to go." Apr 18, 2016 - Samantha Z., Palm Beach Gardens, FL "Great vacation stay Our stay at this cabin was fantastic. As previous reviews mentioned...the drive up to the cabin was no joke. The cabin itself was extremely clean and provided everything we needed. The rental company was wonderful...they brought us a toaster and hot pads when we needed them. We hesitated renting this cabin as we thought the pool might just be more of a novelty than useful. Our kids, ages 3,5 and 1 proved us wrong. The pool was the perfect size and helped to make our vacation very relaxful! Do not hesitate to rent this cabin. It was wonderful! " Nov 02, 2015 - Lynn E., Akron , OH "A secret splash This cabin is very nice. The pool was great, the only problem with the hot tub was the weather, and the kitchen was fully equipped (full fridge, electric stove, blender, cookware silverware, cups, mugs, . There is a charcoal grill outside. The pool table is nice although the room is a bit small for some shots. There are a couple short sticks for this reason. We received a phone call right on time with the door code to check in. There was no physical interaction for check in or out, just a phone call. The pool felt a bit cool (not cold), but elk springs sent someone right out, and it was fixed. There is a steep hill to get to the cabin, but it was easily managed. It is very close to Dollywood, and there is a grocery store nearby,as well as drugstores etc." Oct 14, 2015 - Ftrank W., Cortland, OH "Fun for the kids relaxing for the adults! The cabin was very clean and nice on the inside everything like the pictures show when booking the cabin. The road leading to the cabin is bit scary but worth it. The kids loved the pool and us adults loved the hot tub! The only negative things would be no lights around the hot tub which makes night time use difficult (the porch light is not enough) also we would have liked to have a gas grill on the porch not charcoal on the side of the driveway(which I didn't realize there was no grill when I booked) Over all it was a nice clean cabin with a nice location between gatlinburg and pigeon forge. " Sep 28, 2015 - , Celina, Ohio "need a 4 wheel drive to get up the drive way/ even with alt route The house is nice but small, would be fine for only 4 people but my family of 6. 2 adults 4 kids made moving around difficult. Also the directions received were extremely lacking this cabin is down a few extremely curvy rds then you get to a super super steep hill my dodge journey couldn't make it up. After about an hour we found out about an alt route better but instead of up you go curvy rds slightly up then really down. So this cabin is not for anyone who has people who get car sick like I do or fear narrow curvy blind rds. But once there its gorgeous. But there's nothing within 15 min so make sure to pick everything up on trip in. " Sep 01, 2015 - Jessica B., Chesterfield, MI "Wonderful Get-a-way We had a great time at the cabin. Beware the roads to the cabin can be a lite scary! The pool guy came and cleaned the pool day 2, wish it would have been cleaned prior to our arrival. Otherwise beautiful, clean, quiet and relaxing cabin!! " Aug 26, 2015 - Tera F., Simpsonville, SC "Mountain hideaway My son helped me pick out the cabin online. He could not wait to get there! It did not disappoint! Everything was clean and well kept. Beds were comfortable. We enjoyed our stay very much. " Aug 14, 2015 - , Aubrey, Texas "A secret splash a wonderful family getaway Just a wonderful family vacation. The cabin was spotless and had everything we needed. It was wonderfully situated between pigeon forge and gatlinburg. The drive up to the cabin took some getting use to but was well worth it. The cabin is pretty private as surrounding cabins are blocked by woods. It seems your completely secluded at times but in reality your only a short drive to either city. The indoor pool is small but was perfect for my 2 small kids. The layout of the cabin to us was really neat. Having multiple decks and the hot tub was a bonus. Thank you elk springs resort!!" Jul 17, 2015 - Robert S., Sterling Heights, MI "Quaint and relaxing Great cabin with small pool. Our two year old slept on the pull out for safety of not being upstairs by himself. Overall great experience. Very clean and we'll maintained. " Jun 18, 2015 - Margaret H., Winchester, VA "Great location Loved the house and location but the parking area was very small (only one vehicle could fit). Road was very narrow without many places to tun around but this is understandable due to where your at." Jun 05, 2015 - , Marietta, OH "GREAT PLACE TO GO TO WITH THE FAMILY GREAT PLACE TO GO TO WITH THE FAMILY, I WOULD DEFINITELY GO AGAIN." May 19, 2015 - Sarah A., Madison Heights, MI "Fabulous Cabin, Steep Drive My family and I enjoyed our weekend getaway very much. The cabin was very clean, inviting, and peaceful. This was a surprise getaway for our children's 9th birthday and the look on their faces was priceless when they saw our own private pool! The management was quick to respond to our needs. The second day there, we began to find many carpenter ants inside the cabin (which is to be expected sometimes in the middle of the woods). Within and hour of calling management, a maintenance man came to take care of this problem. My only concern for the future is the road. It is very steep and I wasn't aware of this beforehand. Luckily, it only rained one morning and was dry by the time we were leaving to go out and about. My family and I will definitely be back to visit A Secret Splash. The next time we stay, we will be sure to only drive our truck. " May 14, 2015 - , Knoxville, TN "1st family vacation The cabin was great and everything inside was immaculate. But the locaction wasn't the best the roads weren't that good and we had no room to park or turn around. " Apr 30, 2015 - , Newington, GA "Great spring break trip We had a lovely time! It's location was great! & had a very comfortable warmness to the place, would definitely recommend !" Mar 29, 2015 - , Nashville, TN "Honeymoon The checkin was very easy! We went straight to the cabin. We didn't have to go sign in anywheres. The staff called and gave us a code to get in the cabin & then checked on us the next day to make sure everything was okay! They were very nice! Each person we talked to was super seeet! The only bad thing I'd have to say about the cabin is the roads to get there! If you don't have a good stomach this isn't for you! The roads and the whole area are beautiful and the cabin is gorgeous but just getting there made my stomach weak! I would defiantly recommend this cabin and the cabin resort!! We plan to go back when it warms up! Oh and the pool was a good size! It was so warm in the room! The wall sign said the water should be around 80-85 degrees but I didn't feel like it! We didn't get to swim while we were there cause the water was so cold! Other than than that and the roads this cabin is great! Also before you get to the cabin Id stop at Walmart and pick up food and whatever you need! We went to the cabin first and had to turn around and go to town! We never thought to go to Walmart first! " Mar 01, 2015 - , Iowa, LA "A Secret Splash Review Some things about this cabin are great. The pool is neat (although the water temperature is kept a little cool), and the cabin is overall in great condition. That said, we had many challenges with this cabin with our two young children. The living area: felt crammed, especially since we had to use the couch bed for our daughter to sleep on. The TV is a small, outdated CRT shoved about 7 feet high, above the fireplace. The upstairs bed, while comfortable, was unusable for us, because we could not let our 3-year-old sleep by herself next to an open staircase! As for the couch bed, the mattress/springs was shot. Kitchen: well-furnished but small, with the table practically crammed into the space. Master Bedroom: very small with little room to put our things. No closet. The TV was oddly positioned sideways and above the bed, so it was impossible to watch anything while comfortably laying on the bed. The bed itself was extremely uncomfortable, on a mattress that felt rock-hard and gave my wife and I slight back-aches. We asked the managers for a solution, and they did provide a mattress pad, but this made only a slight difference. Location: Terrible. Every drive felt dangerous and twice as long as it was, up steep hills and gravel roads. While some things are good about this cabin, it amounted to a number of disappointments for our family vacation. The cabin would suit people who aren't as concerned about the amenities mentioned here. The pool is a nice feature, and there is a nice game room area with a pool table. However, I find it very unacceptable and a poor reflection on management, given the prices paid by each guest, that things like TVs and mattresses are outdated." Dec 26, 2014 - , Salem, IN "Holiday Wonderful fantastic fun relaxing" Dec 17, 2014 - , Mendenhall, MS "Overall a good experience The cabin was very nice inside. Smaller than it looks in the pictures but very cozy. The cabin was a bit difficult to get in and out of but doable. There were some issues but the Elks Spring staff was quick to fix the problems." Nov 03, 2014 - Kevin G., Goodview, Virginia "A true diamond in the rough... Amazing property for a quiet getaway! Nestled perfectly in the mountains, surrounded by trees. A Secret Splash is a new favorite location for us and we plan to visit again and again and again! The property is spotless with lots to do, not to mention the indoor pool and hot tub outside on the deck. A+++" Oct 09, 2014 - Jason G., Frankfort, KY "first night had no internet and pool heater was not working For the price I paid I was very disappointed .I take class online & the internet was not working. We could not get in the pool due to it being very cold. Called office mantience did come out & fix the issues,but we were only there 2 nights so half the time we did not have a warm pool or internet." Aug 29, 2014 - , Maryville, Tn "Fun Property. Beautiful clean cabin. Great amenities. Management company was very responsive and helpful. Appreciated their follow ups during our check in and stay. " Aug 13, 2014 - Anita G., Augusta, GA "Secret Splash Fair. Cabin was too small, tight quarters for 5 but clean and updated. Beds were comfortable. We were disappointed with the outside space, including porches and the cabin grounds. No where for kids to roam or play outside- felt locked in. Pool was too cold to swim (3 kids & we didn't use it) but hot tub was nice. Parking was steep- was helpful once we learned how to get around the mountain without having to turn around in a big truck with skinny, steep roads. Convenient to both towns and many trails. And we did see a bear 10 feet from us, while sitting in the hot tub!!!" Aug 04, 2014 - , Orlando, FL "Amazing Vacation and Excellent Service A Secret Splash was an amazing cabin to stay in for a week. We spent more evenings at the cabin than in the cities. It is well located to both cities and to the park. The cabin is not right next to many cabins and was clean. We had a couple of maintenance issues (expected in a rental) that were taken care of quickly and with great customer service. " Aug 02, 2014 - Kim S., Hummelstown, PA "Secret Splash The first night, the air conditioning went out, yet maintenance came quickly and fixed it. The indoor pool water looked cloudy which was reported first day and maintenance tested it and said it needed treatment which was added first day, yet the pool never cleared. This was a bit frustrating as the water did not appear to be safe to swim in. If you book this for vacation, make sure you ask if the pool is clear because it's not worth the extra money if it can't be used. Anytime the water was turned on or the toilet flushed, the pipes made loud noises. Otherwise it was a good place to vacation and nicely furnished. " Jun 28, 2014 - Angelia S., Ramseur, NC "Ain't no mountain steep enough Our only complaint was getting to the cabin the night of arrival. Imagine it's 11:30 and you are dragging 4 small children and your luggage up a steep mountain in the pitch black of night. That's what happened when the route that was provided by the management to our cabin took us to a stretch of mountain our brand new van could not climb. A message to the property management about an alternate route was not returned. Thanks to a neighboring renter we found a better way to our cabin the next day." May 20, 2014 - Tina H., Philpot, KY "Not as Nice as Pictured The pictures posted on this property were from at least 15-20 years ago. The cabin has had much wear & tear since! The dining table-missing dinning chair, couch, coffee table, pool table furniture all need to be replaced. The deck & the deck furniture needs to be redone. The pool needs a serious drain & cleaning. The decor is too much-stuff everywhere! The cleaning overall was not good-found hair in cooking dishes, showers & bathroom mats had debris. The Smoky Mountains are lovely & to be able to stay among them was a wonderful adventure. But this property needs some serious work before I could recommend it to someone." May 13, 2014 - , Chicago, Illinois
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