Tennessee > Douglas Lake Lake Vacation Rentals

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$587  For Rent Daily Lowest Rate 3451 Tekoa Mountain Way Sevierville, Tennessee 37876 Douglas Lake   Bedrooms 7 Baths 6 Sleeps 32 Sq Ft 3300 Pets No Smoking   Waterfront Water View Water frontage	Contact Owner/Manager/AgentX Arrive    Depart   Adults     - Select -123456789101112131415161718192021222324252627282930 Children  - Select -123456789101112131415161718192021222324252627282930 Name  Email  Phone  Question/Comment:  Receive Special Offers via email
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You and 31 of your closest friends and family will enjoy a memorable vacation at Big Bear Lodge located on the edge of the Arts and Crafts Community. Just 20 Minutes to Downtown Gatlinburg and Pigeon Forge you are just a short ride away from all the attractions. That is if you get bored of playing pool, Foosball and air hockey while gathering with your friends and family. Relax on one of the many decks and enjoy a dip in the hot tub. You enter on the middle level of this cabin. Bedroom and Sleeping Arrangements: UL Suite 1: King Bed - Sleeps 2 UL Suite 1: Queen Bed - Sleeps 2 UL Suite 2: King Bed - Sleeps 2 UL Suite 2: Queen Bed - Sleeps 2 UL Game Room: Queen Sleeper - Sleeps 2 UL Game Room: Queen Sleeper - Sleeps 2 ML Suite 1: King Bed - Sleeps 2 ML Suite 1: Queen Bed - Sleeps 2 ML Suite 2: King Bed - Sleeps 2 ML Suite 2: Queen Bed - Sleeps 2 ML Suite 3: Queen Bed - Sleeps 2 ML Game Room: Queen Sleeper - Sleeps 2 LL Suite 1: King Bed - Sleeps 2 LL Suite 1: Queen Bed - Sleeps 2 LL Suite 2: King Bed - Sleeps 2 LL Great Room: Queen Sleeper - Sleeps 2

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• autumn foliage
• botanical garden
• caves
• churches
• cinemas
• coin laundry
• festivals
• forests
• library
• live theater
• museums
• playground
• recreation center
• restaurants
• theme parks
• water parks
• waterfalls
• winery tours
• DVD Player
• Game Room
• Satellite / Cable
• Television
• Air Conditioning
• Clothes Dryer
• Heating
• Internet
• Iron & Board
• Linens Provided
• Living Room
• Parking
• Telephone
• Towels Provided
• Washing Machine
• Coffee Maker
• Dishes & Utensils
• Dishwasher
• Kitchen
• Microwave
• Oven
• Refrigerator
• Stove
• Toaster
• antiquing
• bird watching
• eco tourism
• gambling casinos
• horseback riding
• outlet shopping
• photography
• scenic drives
• sight seeing
• walking
• ATM/bank
• fitness center
• groceries
• hospital
• laundromat
• massage therapist
• medical services
• Balcony
• Deck / Patio
• Outdoor Grill
• Hot Tub
• fishing
• fly fishing
• freshwater fishing
• golf
• hiking
• ice skating
• mountain biking
• rafting
• skiing
• spelunking
• water tubing
• whitewater rafting
• children welcome
• non smoking only
• pets not allowed
• Minimum Age Limit for Renters
• recommended
• Catering available
• Dining Area
• Dining Room
• Outdoor lighting
• Deadbolt lock on entryway
• Smoke detectors
• Carbon monoxide detector
• Fire extinguisher
• First aid kit
• Emergency phone number: Medical
• Emergency phone number: Police
• Emergency phone number: Fire
• Enhanced cleaning practices
• Clean with disinfectant
• No-contact check-in and check-out
• High touch surfaces cleaned with disinfectant
• Towels and bedding washed in water that's at least 60sC/140sF
• SafeHome (VRMA & VRHP)
• 10 Rockers
• Air Conditioning
• Ceiling Fans
• Central Air
• Ironing Board
• Linens
• Washer & Dryer
• Comfortable Seating for 6
• Sofa and Love Seat seating for 5
• Sofa
• Fireplace (Electric)
• 5 Queen Sleeper Sofas
• 6 King Size Beds
• 6 Queen Size Beds
• Nearby ATM
• Nearby Bank
• Nearby FedEx
• Nearby Internet Cafe
• Nearby Post Office
• Free High Speed Internet
• Blender
• Coffee Maker
• Cookware
• Full Kitchen
• Ice Maker
• Microwave
• Mixer
• Refrigerator
• Toaster
• Dishwasher
• DVD Player
• ESPN & ESPN2
• Pool Table
• Satellite TV
• Foosball Table
• Home Theater with 9' Screen
• 46" HDTV
• 56" HDTV
• 8 Total TV's
• 2 Pool Tables
• 2 Foosball Tables
• 2 Air Hockey Tables
• Hot Tub
• Picnic Table
• Covered Deck
• Mountain Views
• Covered Deck
• Charcoal Grill
• 12 Rockers
• Private
• Arts and Crafts Community
• Movie Theatres
• Nearby Bowling Alley
• Nearby Golf Course
• Nearby Grocery
• Nearby Indoor Pool
• Nearby Medical Services
• Outlet Shopping
• Near National Park
• Food & Grocery Delivery Avail.
• 20 Minutes to Dollywood
• Free Wireless Internet
• 25 Minutes to Downtown
• 25 Minutes To Outlet Malls
• 20 Minutes to Pigeon Forge
• 25 Minutes to Ober Gatlinburg
• 30 Minutes to National Park

Check-In	Check-Out
15:00	10:00

Pets Not Allowed
CANCELLATIONS & REFUNDS: If you cancel your reservation 15 or more days prior to your arrival date a voucher for a future stay will be issued in the amount of the deposit less the reservation fee for use for a future stay within 365 days of the date of cancellation. If you cancel your reservation 14 days or less prior to arrival you will be responsible for the full reservation amount (you will forfeit the full deposit amount and the non-refundable reservation fee, and shall be responsible for the remaining rent amount and all other applicable charges associated with the reservation). Only the Guest named on the Agreement may cancel a reservation and cancellations must be made by phone call to Rental Agents Office.
(Contract.Initials)

Guests who have purchased Travel Insurance must contact Rental Agent up to 24 hours prior to check in to cancel or reschedule the reservation. Upon cancellation the full mount received less the travel insurance, non-refundable reservation fee and applicable taxes will be refunded. Reservations with travel insurance are non-refundable 24 hours prior to check in or thereafter.

CHANGE OF PLANS OR RESCHEDULING: Plans can be changed before 14 days prior to the scheduled check in with no penalty. No changes are permitted within 14 days of check in.

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Visitor Reviews (86) Write a Review! "never stay again this property very dirty and smell like sewer in cabin, Hot tub is not working never get hot water, lots of bugs, roaches, cockroach and Internet not working no wi-fi. never stay again " Jun 03, 2022 - Dilip P., Charlotte, NC "Women’s Trip The cabin location and cleanliness weren’t the best but there was a lot of space with enough beds for everyone to stay comfortably." May 10, 2022 - , Berea, KY "women's retreat we loved our time in your cabin!! Adam the maintenance man went above and beyond to serve us well. my only complaint is they changed the amount of people it could sleep without letting me know " Apr 14, 2022 - julia p., independence, KY "Big Bear Lodge The cabin was perfect. We had a pretty big group and it was more than enough space for everybody. The property was located only about 15 minutes from town so that was also a plus. The only problem we had were 2 uninvited guests. We had 2 stray cats that would not go away,we couldnt enjoy the outside grill and deck ike we really wanted to because they were always there. Other than the cats our stay was more than we asked for. Can't wait to come back. " Jan 25, 2022 - , Norlina, NC "Big Bear Lodge Climb This was overall a great experience. The check-in/check-out was excellent. There were plenty of amenities but main living area TV could probably be larger scale given the size of the room and age. Beds were comfortable and plenty! Time to update the comforters and overall age of things.There were plenty of kitchen items/utensils/plateware, etc. Kitchen could have used more detail cleaning. We had to do lots of sweeping and damp mopping. Lots of hair on counters and floor in Kitchen and dining area. Recreation items in cabin were great and in good shape. For folks not use to single lane roads in the hills, be cautious. We had to backup going uphill to allow passage, very dangerous. Not far drive to any of the nearby activities/tourist areas." Oct 07, 2021 - Christopher A., HIGH POINT, NC "Found Bed bugs Unfortunately the cabin wasnt super clean, bedding was old and we found bed bugs." Aug 08, 2021 - , Piqua, OH "Great rental, lots of space Overall the rental is great! It has lots of room to spread out, great bedroom space and layout is nice with two bathrooms on each floor. The view is ok. Not great. The trees are very overgrown and there is only a small area where you can actually see the mountains from each deck. That was a little disappointing. There was decor that was outdated and could use updating. Many lamps that didn’t work and lots of lightbulbs out. The dryer was broken the whole week we were there. We called the maintenance man who came the next day but a new part was needed so that was a little frustrating they didn’t offer a new set to switch it out with or something especially because we pack light for traveling and depend on doing laundry many times during the week. I can’t imagine it just broke between the last guest and us but we made it work. There were a few other cleanliness issues we encountered (someones underwear in a closet and spots on the bedsheets) but a major one was how dirty the floor was. The very first day we arrived it was dirty. Not sure if they even mopped between the last guest. There was a mop but no bucket or cleaner so we couldn’t do it ourselves. Our feet or socks were black if we were not wearing sandals or shoes in the house. And with many kids it was just gross with their toys and blankets and themselves on the ground all the time. Also, for sleeping 34 people the seating outdoors is very limited. There was only 3-4 rocking chairs on each deck. We had to move chairs up and down so we could all sit outside on one deck at the same time so it would be nice if there were more chairs outside. The kitchen was pretty well stocked. No baking sheets or crockpot. No coffee filters but other than that it was fine. Overall we all had a good time and it was a great location close enough to things but felt far enough away it was private. The elk springs management and people I worked with were great and very helpful. " Jul 21, 2021 - Lisa K., Grandville, MI "Blended Family The over all experience was good. Our blended family has not been together since my husbands and my wedding twenty six years ago. Everyone seemed to have a good time and all pitched in to do daily chores. We had some issues with the cleanliness' of the lodge and maintenance of some of the equipment. The gas grill was filthy and falling apart batteries in a smoke detector and a carbon detector needed to be replaced. The first night we were there the ac on the second level went out. I will say every time we called with a concern they came out promptly and fixed things. They replaced the grill and cleaned the matt under it. The matt should have been replaced. The grease was so thick it had to be scooped up. The batteries were replaced and they put window ac unites in until they could fix the ac the next day. The floors were dirty and sticky and the dust on the steps look more like lint. The place was probably cleaner when we left then when we arrived. " Jun 24, 2021 - , Nokomis, FL "Beautiful Cabin My family and I stayed here for our family reunion. We had about 18 of us that stayed in this cabin and everyone slept comfortably. The cabin had something to offer each of us to do while staying here, which was a plus. The view from the 3rd level is AMAZING! Everyone loved this cabin. " Jun 16, 2021 - Kirsten N., Reevesville, SC "Fantastic Experience I am very happy that I decided to stay at the Elks Resort. It was a dream of mine to stay in a cabin and the experience was past my expectations. It was gorgeous on top of sitting on the balcony watching the sunset and rise over the mountain. I made the trip a family vacation so we all enjoyed it together. Besides having the family and cookouts, we also enjoyed walking and shopping the strip of Gatlinburg. I would highly recommend others to stay in the cabins." May 30, 2021 - Patricia W., Fayetteville, NC "A guest from Durham, NC It was good. The only suggestion I would make is to update entertainment including TVs and spa. However, we had a wonderful time." May 01, 2021 - , Durham, NC "Beware of Bed Bugs! We arrived and the cabin was not ready. My son and niece slept in a room on the third floor and woke with bed bug bites all over them. Management claimed that they checked and saw no bugs. Duh, they only come out at night. Moreover, they made up the bed, like I was going to allow my family to continue being eaten by bed bugs. With the extra time that it took for them allow us into the cabin (late), they should have addressed the bed bug issue. I have pictures and I am very disappointed. If you have older family members, do not rent this cabin, not only for the bed bug issue, but also, because it is on a steep winding mountain. It would have been ideal if not for these two concerns. " Apr 06, 2021 - , Rochester, NY "Ruined First Extended Family Vacation We rented Big Bear Lodge under the premise that the roads were not steep and very curvy. The one lane road to the cabin is very curvy, dangerous and steep. Only one car can drive on the road in one direction at a time. We encountered a dangerous situation trying to return to the cabin the first night as it was very dark on the road (the road isn't lit nor are there signs telling you which way the road is turning) and a car was coming toward us. Luckily, the car was able to back up the mountain safely and let us pass. The road to the cabin is DANGEROUS no matter the season. When I inquired about the roadway before reserving the cabin I was told that the road wasn't overly curvy nor was it very steep. ALL Lies! I also believe that the 31 reviews on their website for this cabin have been doctored to exclude information about the dangerous road. No one returned my calls or answered the phone when I called to complain about the location of the cabin. I was only able to communicate via chat when I let them know of the various issues in the cabin (broken coffee pot, missing TV, no broom or propane for the grill). The grill was not clean when we arrived, the beds are uncomfortable and the appliances need an upgrade. The water in the cabin didn't get very hot nor did the warmth last long. The water also smelled awful. We didn't receive a TV. We received no apology or compensation for misleading my family when reserving this cabin. The refrigerator/freezer took hours to cool down and there wasn't enough towels or hot water for all the people in my travel party. We were 20 minutes from the parkway, not 10 as I was originally told. I WILL NOT book with Elk Springs Resort again and advise you all not to take a chance on them either. Our vacation was ruined as we couldn't enjoy any activities after dark due to the risk of driving off the mountain in the dark. Highly frustrated with this company as they RUINED our vacation!" Feb 17, 2021 - Ashanta P., Kennesaw, GA "Great experience! We took an adults trip recently and had so much fun!! This cabin is beautiful and really utilizes all the space by keeping the bedrooms tucked back and easy access to bathrooms with plenty of living space!! It’s a super close and easy drive to both downtown Gatlinburg and Pigeon Forge. I will definitely be using this company again with the great customer service I received! The original dates got cancelled due to COVID-19 and they were super easy and fast and giving me a voucher and helping me rebook the place for a different time!!! The customer service even sent me numerous other cabins to accommodate our large group of this one wasn’t available that weekend. :)" Jan 27, 2021 - Brooke M., Louisville, KY "Tompkins Family New Year’s Get-Together Our annual gathering of 29 family members at Elk Springs Resort Cabin Rentals went across without a hitch! We would certainly consider using Elks Spring’s Resort in the future! " Jan 25, 2021 - Arthur T., Dillon, SC "Right before Christmas Very nice staff, no propane in grill called within 20 minutes they came with new tank. Very dirty dust on ceiling and walls. Refrigerator had leak always water on floor, making it discolored. Picture shows 12 chairs on deck but only had 5. Was NOT decorated for Christmas would have been nice. Other than that it has all you need as we had 21 people. " Dec 28, 2020 - , Dundee, MI "Amazing! The cabin was absolutely amazing. The view was great, and the cabin was spacious! The worst part was having to drive up and down the road to get there, but overall it’s great!" Dec 12, 2020 - , Tuscaloosa, AL "Large Spacious Cabin The cabin needs more comfortable seating. There was only one couch and a chair on the main floor. There was large cobwebs in the corners and it was very dusty. The bathrooms had a weird smell, not a fresh and clean smell. We had to walk through mud (it was raining) and the bushes were grown over the side walk not allowing you to walk on it. Rain was pouring on our head from the porch because the gutters were full. It was large and spacious, we spent a lot of time in and cooking. There was plenty of everything except there was only one dishcloth for dishes. There wasn't any rocking chairs as pictured either." Dec 10, 2020 - Lindsey G., London, KY "Great Cabin and Location with a couple hiccups The Big Bear Lodge was the perfect layout and layout for us. We had nine people and everyone could have their own space when needed. The location is remote but still within 15-20 minutes of stores and about 40 from the base of some hiking trails. Some negatives that we experienced were that the air hockey table, hot tub and grill did not work. Management was quick to respond but could not fix the hot tub or air hockey, the grill was the last night so we did not call for it. Additionally, they offered a discount for the issues. Aside from those bumps, it was a great trip and we would definitely rent again." Nov 08, 2020 - Anthony N., Columbia, MD "HOT TUB NOT WORKING/NO REAL THEATER The main reason we rented this cabin was for the hot tub and theater. We were not told until the day we pulled up, that the hot tub was not working and there theater was a big screen with a couch in front of it. The other couches were on the 1st and 3rd floor. Only two people could sit on the couch the rest of us sat on floor or grab chairs from other areas. There were cob webs in corners of the cabin, dust on the fans! I was highly disappointed that the staff only communicated by text and NEVER addressed the HOT TUB situation. " Oct 27, 2020 - , Chicago, IL "Just O.K. Hot tub was not working I received a text shortly before I arrived that the hot tub was not working and could not be fixed. My family and I were extremely disappointed as this was a huge reason why I booked the cabin. The cabin was mostly as expected. Size and space was good for 32 people. There were some cleanliness issues. Several showers liners needed replaced and were moldy. The gas grill was also not useable and covered in grease and gunk. They did send someone out, but the grill was in such horrible shape, it really did not help. Overall it was ok, but I expected much better cleanliness for the price. Elk Springs staff was great and very responsive, but I suggest hiring a new cleaning crew. Also make customers aware if a major amenity (hot tub) is not working. " Oct 02, 2020 - Eboni T., Columbus, OH "Family trip ! It was awesome!! We had 27 family members . The house was great everybody was doing there own thing . Love the way it’s space out . We will definitely be coming back . " Aug 16, 2020 - , Hilton head island , SC "Almost great We arrived at check-in time to be told we had to wait an hour to get in; after we got inside found the hot tub was not working and wouldn't be fixed. The power went out and we had no light, water, AC etc. Went to find a store to get flashlights and water bottles, and the road was blocked. Tried to call a number of times to the "24/7 monitored" maintenance line as well chatted with the website and got no response til hours after the power came back the following day. Quite the nightmare, with 21 people! Otherwise the place was comfortable enough. " Aug 05, 2020 - , Dallas, GA "28 people family vacation The cabin was well equipped for a very large group. The layout was great - top floor for adult beverages and cabinets and table.Middle floor great for kids and bottom floor good for dining/older folks. There's a couple things this cabin needs: a SPRING CLEANING/DUSTING. (fans, ceiling, wall hangings, floors, lights) they are very dirty. The lighting could be much brighter and the back yard needs trash picked up, trees trimmed and more yard. Also, there was not enough cans for our large group so we had to call for pick up. Lastly, the jacuzzi died and couldn't be fixed during our stay which was very disappointing. Overall good experience!" Jul 24, 2020 - Krista C., Spotsylvania Courthouse, VA "Vacation for the whole family Great cabin! Very comfortable. We enjoyed quality time with the family. Only scary thing was the path going up to the cabin. We prayed every time going up and down that another car wasn’t going the opposite direction, because the lane was not wide enough for 2 cars. Other then that, well worth it!" Jun 10, 2020 - Robin B., Louisville, KY "the cabin was not clean and serveral things werebroken This was the worse experience ive had booking with Elk Springs. the cabin was not cleaned as promised and there were several broken items. I actually was locked in second fl bathroom for 45mins. The air conditioner was not working on the 3rd floor. one of the slacks on the bed broke. Water was drippin on our luggage from the second fl ceiling . there were dead bug in the roll out beds. the light bulbs blew out and the movie projector stop working." Jun 03, 2020 - , Cincinnati, OH "Thanksgiving with the Family!! We had an amazing time!!! We have a large family about 31 of us made it! There was plenty of space & things to had everything we needed. We were provided with a pleasant atmosphere and attentive service! The views were amazing! " Dec 07, 2019 - Patty G., Lakeland, FL "Family Getaway Great place to stay if you have a large group. We has plenty of beds and baths . We loved the big dining room table .The only down fall was the hot tub was not working but they getting it repaired" Oct 30, 2019 - Tammy S., Portland, TN "Fun family getaway. Stayed at the big bear lodge, part of elk springs resorts properties. The 7 bedroom cabin was a great space and accommodated everyone well. Lots of living space and games to keep everyone entertained. We had some maintenance issues which we felt should have been addressed before we arrived. One central air unit was not working. Two fridges were not working, of which one never worked the whole weekend. Pool cues needed new tips and no chalk to be found anywhere. None of the exterior lights worked. No broom to sweep the floors during our stay. The bbq was small and worked poorly. All things that could be easily and cheaply addressed. Property could of used an extra couch on each floor. Some of the mattresses are getting worn. The resort was excellent in responding to the fridge issue and air conditioning issue. One fridge was up and running the next morning as was the air conditioning unit. Like I said, the space was great but I think have a standard pre check list for either a maintenance person or the housekeeper could help address a lot of these issues instead of relying on the guest to discover and identify them to the resort. Overall, good value with some minor inconveniences. " May 23, 2019 - , Windsor, ON "Great cabin for large group gathering We had a large group and needed to divide sleeping arrangements, but wanted comfortable beds. This cabin is clean and has comfortable beds with many entertainment options. The hot tub didn't work when we arrived, but was fixed extremely quickly when we called in the problem and it was enjoyed for the rest of our stay. The kitchen could use a few more cooking pans/pots for larger quantities, but we were able to make do. It's not luxurious, but is comfortable, clean and cosy with lots of wood and nature accents. Enjoyable stay!" Jan 19, 2019 - , Hickory, NC "Great Experience Great experience. Only thing is out of towners should be warned about the narrow 1 way road when driving up a mountain to get to the cabin." Nov 21, 2018 - Tammy B., Fernley, NV "Women's Retreat For some of our ladies this was their first time and Big Bear Lodge was just beautiful. Not only the scenery was breath taking. We truly enjoy our stay. Blessings and love" Sep 14, 2018 - Carolyn G., Easley, SC "Gatlinburg reunion The house was amazing. Everyone truly enjoyed the space, bedrooms, etc. Location was great being situated between Gatlinburg and Pigeon Forge was perfect. The only thing that needs improvement is the kitchen utensils. The knives couldn't cut your finger if you tried and the spatulas, etc were in poor shape. Other than that minor issue we were very satisfied." Aug 21, 2018 - , Maumee, OH "Not satisfied The place is not clean at all. Jacuzi is on first floor, which is closed by trees and does not provide a nice view. The tables in balaconies have algae all over and even on the decks, could have pressure washed them once in a while... did not even sit on them. Kitchen is tooooooo conjusted and not clean again. The water in tubs does not drain well and so its so yucky to bath in there. The water from shower is very slow. There are bugs around and in parts of house. Also seen rats in deck. Not a worth place to stay for a vacation. " Aug 15, 2018 - Swomya P., Lewis Center, OH "Group Vacation Friends / family annual vacation" Aug 07, 2018 - , Troy, IL "Big Bear Check in/ check out was very simple. We brought a lot of things that we didn’t need like pots & pans. The cabin had literally everything we needed including wine glasses for all of us! Nice view. Coming up to the cabin was a little scary because the roads were small, so if another car came the opposite way some one would have to pull over. Overall I am very satisfied, and so was everyone else!" Jul 31, 2018 - , Atlanta, GA "Big Bear- Elk Springs Resort: We had a wonderful experience and a great vacation at the Elk Springs Resort. We were a large group of 22 people and stayed at the Big Bear 7 cabin. Everything was wonderful. The cabin far exceeded our expectations. It was sparkling clean when we checked in. The cleaning crew had just left and you could smell the fresh lime and freshly mopped floors. The cabin was beautiful!!!! Cannot day enough about the place. The views from outside were just great.! There was lots of room for everyone and could have easily slept 34 people. There were plenty of towels, and soaps in each room. The kids had a blast with the game room and the home theater. This family get together was a huge success!! We will definitely recommend this place. " Jul 26, 2018 - , Cambridge, MA "Great Bear Lodge Great stay but two issues: 1. Floors were very, very dirty - had not been mopped 2. Wasp stings of 6 people - 4 kids. Doctor required on 2" Jul 18, 2018 - Anna G., Washington, MI "Family Reunion in the Smokies The cabin was large enough for us to spread out easily. With the 3 levels it made it easy early birds to get up early while the night owls could stay up late. Also with each bedroom having a sink we didn't have any problem locking up the bathroom. We only had one maintenance issue with the propane grill. The management company arrived within 1 hour and fixed it even though we said there was no rush. The only negative comment I have is that the listing for the property on lists there being a resort pool. This property does not have access to resort pool. It only has a hot tub. This was a disappointment as we had 5 kids, but we made the best of it and went to the Sevierville community pool instead. When I called the management company about the lack of the resort pool, they indicated that the listing was correct on their site and that they weren't responsible for other listings of the same property. " Jul 03, 2018 - , Oronoco, MN "Family Reunion Vacation We had 25 people staying in the cabin on a family reunion/vacation. Nine of the 25 were kids. Three guest members could not do stairs. The cabin had something to offer for everyone, and space to get away if you needed a few minutes to yourself. Great experience!" Jun 25, 2018 - Daniel H., Pinnacle, NC "Guest Didn’t meet expectations " Jun 10, 2018 - , Winston, GA "A Phenomenal Getaway The entire house was more than what we could have expected for a weekend getaway. For the majority of our group, this was our first time in the Smoky Mountains and the views from the Big Bear Lodge made it an exceptional trip. Unfortunately the weather was not cooperative all weekend and we even woke up to snow on the ground on Sunday morning which forced us to have to stay in the lodge the majority of the trip. Thank you so much for providing us with an amazing cabin to have a great weekend. " Apr 10, 2018 - Kyle C., Harrisonburg, VA "Ladies Retreat We had a beautiful view but were disappointed right away with the way the porch looked. It did not have the amount of rocking chairs as portrayed in the photo and the deck was very weathered. The outside grounds needed cleaning. Beer cans and trash were all around the outside of the cabin. The cabinet door under the kitchen sink was off. When you tried to open the dishwasher, the whole unit came from the wall it was bolted in. The refrigerator would not freeze and cool. We lost two bags of ice and other foods soured. We reported it twice and a small micro refrigerator was brought out. The sink on the second level was cracked. The pool table on the third level was coming apart. There was a broken blade on the fan on the third level. The linens in one of the bedrooms looked like they had not been cleaned. Someone's socks from a previous stay were in the floor in the 3rd level bedroom. We had no hot water for two days. After they came out we were told the pilot light was not lit. It did not appear that the cabin had been cleaned thoroughly. The floors were sticky and rooms were dusty. The staff was helpful in making the reservations and such but this cabin needs some attention on the inside and outside. We determined this must have been a party house from the way it looked. " Mar 22, 2018 - Karen A., Meansville, GA "Amazing view To start off the house was ready earlier than normal check in time so we arrived to a very clean and spacious cabin. Location was great and had an amazing view of the mountain tops with wrap around decks with multiple chairs for everyone. Bedrooms were spotless and two large tables were great for family dinner. Would recommend to anyone looking for a getaway weekend with open floor plans to have everyone be collaborating together. " Feb 14, 2018 - , Charlotte, NC "Youth retreat We had 28 people for a weekend church youth retreat and there was plenty of space and entertainment for the kids. The cabin was well stocked with cooking items and toiletries. The views were amazing. The management was amazing at keeping us up to date on conditions around us (it was December and snowing) and made sure the cabin was up to our standards. The kids enjoyed themselves and would go back again. " Jan 04, 2018 - , Lugoff, SC "Recent Stay Thank you for a wonderful stay at your cabin. We were very pleased with the customer service. Every request was responded to in a timely manner and every phone call returned. The door was mastered with assistance and close reading of directions. Our packages arrived before our party and you were very helpful in securing them until we arrived. We were disappointed that the dishwasher stopped working and the second floor refrigerator thermostat was broken. It remained warm the whole weekend. The cabin does not have as many rocking chairs as pictured and a few of them have broken arms. The views were amazing and our group of 16 were very pleased. Many thanks to your customer service, housekeeping and maintenance personnel. " Nov 08, 2017 - , Bel Air, MD "Cabin Fever 2017 This was the best experience for my family. We had more than enough rooms to enjoy every space in three cabin. " Nov 02, 2017 - Danielle M., Charlotte, NC "Worth the Drive! Big Bear Lodge sits at the very end of the access road, but the view, once there, is well worth the steep climb! It was spacious and comfortable furnished, boasting a second eating area on the top floor. Each level had its own veranda, so you could take in the view on every level. " Sep 08, 2017 - Gene H., Louisville, KY "Big Bear Lodge Our family of 21 (grandma age 80, 6-age 50 something, 9 age 25-30, and 4 little ones ages 1-5, just returned from Elk Springs Resort- Big Bear Lodge.This property gets a 4.5 star rating from our family. We would all go back and recommend it highly to friends traveling to the area. We have rented a summer vacation home every year for over 30 years in various places around the central and southern US, so we know the details that families are looking for and have a lot to compare this property to. You are in the mountains, and it is a beautiful drive up the mountain! The parking area is large (probably comfortably 8 parking spaces) and is on a flat plain area of the mountain so seems very safe. It is only 20-25 minutes to downtown Gatlinburg and Dollywood, so very convenient between the 2 towns either way you go, and not a difficult drive between either, in fact, enjoyable. The decks are very usable and safe as long as an adult stays with the kiddos. The lower level has a convenient outdoor hose so we filled up a little blow up pool for our young kids next to the hot tub that they used daily. The kitchen is well equipped, blender, bullet, skillets, wine glasses, mixer, large fridge, and another small one for drinks on the top level. The bedrooms all have their own mirror and sink, so no need to feel like you are taking up the bathroom for lengths of time to do hair or apply make-up. VERY convenient... the best set up for bedrooms bathrooms I have ever seen in 30 years of vacation rentals. Each floor has its own central air conditioner unit and temperature control, so none of the freezing up if you like to run it a 70-72 that can be a problem in large rentals. Bedroom stayed cool even on the top floor. The pool table is in a huge room, plenty of space to have other things going on around it, like a table for family puzzle, card game, we even set up our giant Jenga game and used it while pool games were going on in the same room. T" Jul 27, 2017 - Francine L. "Best We were 30 people and it had lot of space for all of us .....services was quick ......at night view from balcony was so beautiful ...... especially on full moon night it would be even more better .....we had awesome time up there ....would love to go back " Jul 20, 2017 - Harsh Ramanbhai P., perry, GA "Excellent location The cabin was in excellent condition and very roomey. Very clean. Enough linens were provided. We really enjoyed the stay and the beautiful view. All of us were not happy with the quality of mattresses. I think they are getting old needs to be replaced. Also, some of the bed covers were bad. The pots and pans in the kitchen were non-stick so most of them had the coating ruined. I would recommend them to replace." Jun 25, 2017 - , Katy, TX "Disappointed While the home is as advertised, it is sadly missing the mark in a number of ways: * The pool shown was empty and not is service for quite some time. This was difficult to explain to a number of children over a summer holiday. When asked about access to a pool, was told there is not "main resort property" and no pool. Was referred to the PF public indoor pool - that we would need to pay to use! This is CLEARLY false and misleading advertising. * The chairs advertised only amounted to 6 (not 12 or 13). It was hard to find seats for everyone. * The location is VERY remote. 30 minutes at least to G'Burg and PF. * The kitchen is SADLY lacking. One small oven, one refrigerator, NO counter space, no island to prep food. Apartments are better furnished. * The grills are what you would find at a state park campground. We had to go purchase one for the week just to have enough grill space to serve the group. * The check in was delayed well past the advertised 3pm check in. Everyone sat in their cars waiting - after a long drive. * The clean up crew left garbage all over the property from the previous renters. I was told by the crew, "that's what you get when you rent a party house"!!! * The game tables didn't work and need replacing. * This location is on the top of a VERY steep location and has no "grassy" area for kids to be outdoors. * While the staff was responsive, for the money charged, it's very hard to find anything to justify the cost. * Would NOT recommend renting - and will never again." Jun 25, 2017 - , Mentor, OH "Family trip for a wedding The cabin was beautiful but had many problems from day one. When we arrived we had no water and found out that the property new for four days prior about the water problem. One of the toilets didnt flush and one bathtub drain didnt drain. The property owners came when called but we were there for fun not for waiting for maintenance. The TV's didnt work in some of the bedrooms, they would work one night and not the next. I made the reservations for my family but was the last to arrive to find all these problems. When the first ones arrived there were bugs on the floors and cobwebs from the ceiling to the furniture so obviously no one had checked the cabin prior to the arrival of my family. Like I stated the cabin was beautiful and the view was awesome, just to bad that there were so many problems. The property called to check on the problems several times but things should have been fixed before guests arrive. The hot tub was very dirty and the sign reads do not add your own chemicals if you dont like it dont use it. The funny part of that is there there was no water in it until they fixed the water problem. So it was fresh water but obviously the filter had never been cleaned. It is a real shame that such a nice cabin is not maintained. One of the questions on the survey -would you recommend this property-cant really say about the other cabins but with our experince with ours I wold have to say no. Not fun to have to wait for maintenance. " Jun 22, 2017 - Nancy H., Rockton, IL "Most beautiful cabin I have ever stayed at Couldn't have asked for a better cabin" Jun 14, 2017 - Jonathan R., Charlotte, NC "Big Bear Lodge Positives: Lots of beds, big decks, plenty of space, a large hot tub,nice theater screen, and plenty of seating in the kitchen. Negatives: The wifi signal/connection was weak, the main refrigerator leaked, the televisions were very outdated, the air hockey didn't work, and the kitchen was small. " Jun 14, 2017 - Darren M., Smyrna, TN "Great house - frustrating company. I honestly had more problems with the rental company than the property. The house itself was great! Reserving, paying, and check-in were a breeze, but we ran into some maintenance issues late on our first night and went back and forth with the company over the course of our stay. Long story short, we found bed bugs in one of the couches late into our first night, so we moved the couch outside and called the company first thing in the AM. A maintenance guy came and looked at it and had us move it to another porch outside - then we never heard from him or the company until Friday. They showed up randomly to check the house for damages (which they didn't find any) but they didn't know about the couch/bed-bug issue and wanted the couch moved back inside ASAP. They also complained about the number of cars we had in the parking area (we had 8 cars - how else do you expect to transport 30+ people?). The weekend people apparently didn't inform the rest of the company about our call on Sunday, so they thought we had just moved the couch outside on a whim. They were more concerned about the couch being rained on than the entire cabin being infested with bed bugs, putting 30 people at risk of taking them home. We ended up coming to a compromise but not without some back and forth. At one point we were about to be kicked out of the house with no refund if we didn't move the couch back in (which came from the owner) - but the owner wasn't told that we found bed bugs in the couch which is why it was outside in the first place. The lack of communication and concern for our comfort was obvious, and I certainly hope that this was an isolated incident. The company kept complaining that they needed to come and deal with the issue at hand and that they "had other things to do than worry about a couch." Arguing with the rental company is not a good way to spend vacation - especially after we drop over 5k to rent a house for a week. " Jun 13, 2017 - , Columbus, OH "Big Bear Lodge Our group enjoyed staying at Big Bear Lodge. Very comfortable. Especially enjoyed the entertainment options in the game rooms. " Jun 12, 2017 - , Celina, TN "Wonderful cabin for a great mountain retreat!!! We stayed here with the majority of our soccer team and we had the best time! It was such a nice place, everyone could spread out on the three floors and three decks. The kitchen was amazing because most of us could all sit together for meals. Wonderful cabin! Highly recommend it! " May 19, 2017 - Ashlee R., Summerville, SC "Pretty Good Cabin I rented the cabin for a combined bachelor/bachelorette party. We had 18 people and were very comfortable except the kitchen is super small and is missing a cookie sheet if you plan to cook! " Mar 29, 2017 - Crystal L., Spring Hill, TN "The Ricks stay Upon arrival, we saw 1 cleaning person there right at check in time. Eventually others showed up to help out. They finally finished cleaning at 4:44 pm (which was almost 2 hours later than check-in). The cleaners did a bad job. We found urine on the bottom of the toilet seats, a leaky refrigerator, cobwebs, hair everywhere, and crumbs in the sheets. We ended up having to clean everything ourselves and wash all the linens which took a full day away from our vacation. Also found the charcoal grill to be in horrible condition. It looked like a $20 dollar general special but was literally falling about. The pool table had no chalk, the air hockey table was broken, the projector had a red picture, and it stayed cold in the bedrooms because the thermostat would only go up to 73 degrees. Other than that, the vacation was great. The large cabin gave lots of room for the whole family to get together and enjoy the vacation. Beth was very courteous, helpful, and professional. " Feb 13, 2017 - Courtni R., Gulfport, MS "perfect silent slipaway Check in was a breeze since we didn’t have to try and find a rental office and get the code to the door in at night. The cabin was perfect in size and space for the 15 people traveling with me. The setup of bathrooms was very convenient since we had guest sleeping on the sofas as well as the rooms. The kitchen was a good size for the group of women that prepared food for our group. The dining area comfortably allow all to eat as one family. The location was great since sometimes a group this size can get quite noisy. Check out was just as simple as check in. It was a perfect getaway for me and my family." Feb 05, 2017 - Brittany G., Birmingham, AL "Big Family in Big Bear Lodge Great location and views. Hope to come back. The floor plan worked out real well for our family. We had a blast but noticed different things that needed upkeep. The large video projection TV did not work the entire time we were there with 2 different maintenance calls. A few other TVs had problem but eventually got taken care of. Additional instructions for unit would have helped. Would have been better if all advertised outdoor seating was available and maintained. Hot tube was great." Jan 30, 2017 - Daniel R., Springfield, IL "Sarah Lee - Vacation 2016 Location was perfect! Layout and size of home was great! But, home must be treated for roaches, spiders, mice and bedbugs. The bedspreads had not been washed for a very long time. However, service to remove trash or any issues was handling extremely efficiently." Jan 15, 2017 - Sarah L., Many, LA "Big Bear Lodge It was very clean. Beds were fairly comfy. Pictures were a little misleading, there was only 1 pool table, 1 of the upstairs bathroom did not have lights, but we were able to use the other bathroom so i just reported it when we checked out. Overall a good weekend, was maybe just expecting a little more for the price." Jan 04, 2017 - , Hurricane Mills, TN "Bad experience There were no toilet paper to begin the stay Dishwasher was not working so ended up in cleaning the dishes on our own The cabin was for 30 people but crockery was only for 5 people There were only 4 chairs on deck for 30 people cabin Water smells horrible Overall bad experience for all our friends " Oct 30, 2016 - , Johns Creek, GA "Family reunion And family wants to do this again. We had so much fun. We had 30 people and it was another room for everyone." Aug 13, 2016 - Tanja M., Detroit, MI "Very Spacious The number of bedrooms and bathrooms were great. Loved the deck but wish there were a few more deck chairs/rockers on the main deck. There were plenty of dishes and cutlery but could have had more glassware. The views were wonderful." May 15, 2016 - , Carrollton, KY "Winter Vacation AWESOME!" Apr 10, 2016 - Emma A., Lawrenceville, GA "Thanksgiving 2015 Lovely" Dec 28, 2015 - Pamela W., Land o Lakes, FL "Great getaway The Big Bear Lodge was the perfect place for me and all my guest. It provided each couple with their own room and bathroom. The best part was that we all could sit down and eat together at one table. they enjoyed playing games and shooting pool. The view was awesome, we watch the sunrise and sunset from the wrap around deck. In the morning we could see why it is named Smoky Mountains, because the clouds sit right on top of the mountains. " Oct 01, 2015 - Mary T., Edwardsville, IL "Great place for 30 or more people The cabin was great it was big enough for my large family. The view was great I loved waking up to the mountain view. It was about 30 people or more in the cabin and we were not on top of each other everyone had somewhere to sleep. I like when we took baths or showers the water didn't get cold. There are two things thatbi saw that needed to be upgraded that was the sleeper sofas and the dishwasher. Overall a great place to stay." Sep 09, 2015 - Cokeithia M., Lagrange, GA "Big Bear Lodge Very isolated facility 15-18 miles to Pigeon Forge. Most phones would not work for lack of signal. Internet connection was not working at check in but they did repair it withing a few hours. Website misleading. There are 2 fridge's but one is on 3rd floor rendering it useless. Ice dispenser in kitchen fridge is not working. Many kitchen utensils dirty. Knives very dull. Even using the sharpening steel would not help. 2 BBQ grills were very small and inconveniently located at the garbage area in the open. If it had been raining they would be unusable. Inadequate seating on the decks. A few benches and tables. Too few chairs except on the 3rd floor. Poor 1st floor lay out. Not enough room for 30 folks in the "Great Room". Kitchen too small to prepare food for 30 people. Missing hot water handle in one bath and water pressure too low in all showers. Poor shower heads. Drape rod in my room was in a U shape. One sleeper sofa had disconnected springs thus it was unusable until one of our group with some tools repaired it. The huge TV screen on the 2nd floor was exceptional. Web site says “bus parking near property" but I guarantee no bus would be able to make those hair pin turns to get close to Big Bear so I don’t know what “near” means. Certainly not in walking distance. Over all would not re-book Big Bear lodge." Aug 26, 2015 - , Shelbyville, KY "Family Reunion 2015 We held our family reunion at Big Bear Lodge. There were 25 of us from age 4 through 80 from all corners of the country. The views from the porches were beautiful, the beds comfortable. The kitchen was adequate, but bring your own can opener! The dishes and glassware were excellent, real wine glasses! Eating space was limited if we all wanted to eat together. There were several frustrations, parking was limited, sitting to visit would not have been possible on the first floor if we had not brought our own camp chairs, the older adults struggled with the stairs. There was not sufficient linen for the sofa beds. But, the kids loved the upper floors, media equipment and games in the house. The house & porches could have benefited from a good cleaning, the sink in our bedroom had not been cleaned. The contact person at Elk Springs was wonderful to deal with, very cordial and helpful. All considered our group had a great time at Big Bear Lodge." Jul 29, 2015 - , Lexington, MI "Great Weekend in the Mountains! I rented the cabin for my boyfriends 30th birthday and we had a fantastic experience. 17 total people shared the cabin with more than enough space. The cabin was beautifully appointed and the rooms were all very comfortable. The cabin was a bit far from ober gatlinburg I would definitely rent this cabin again for a large group " Mar 14, 2015 - Najah W., Evanston, IL "Spacious but some amenities not in working condition The house was spacious and not too far from main attractions. The hot tub wasn't working and in spite if maintanence guys visit it never worked. Also the tv and big screen in second floor were broken. The kitchen was well equipped though. Which was a plus. " Dec 04, 2014 - Milagritos C., Gurnee, IL "A great trip with the family This is the 2nd time that we have stayed at an elk springs resort cabin and we were very satisfied again. We were fortunate to be in Gatlinburg during the freak snowfall and the staff was very helpful during the power outage. Will definitely stay again. " Nov 18, 2014 - Ronald A., Chattanooga, TN "The best place for a family reunion! This was a vacation to remember. Enough space to host a reunion, but without being on top of each other. So well organized and warmly decorated. The views were spectacular! We will never forget this time. Don't hesitate to book this for your next family reunion!" Nov 17, 2014 - Barry A., Arley, AL "Family weekend Love how uniform the bedrooms were. Made it fair with us all paying, no master suite. Fantastic with the king rooms having a queen bed as well and not just a pull out or futon. Really liked bedroom locations on separate levels. " Sep 17, 2014 - , Taylorsville, KY "Family Time before School Starts We rented the Big Bear Lodge and hosted 4 families for a fun weekend before school started again. Had a wonderful time with plenty of room for everyone to do their own thing! Loved the layout of the cabin and the two game areas for the kids and adults!" Aug 12, 2014 - Karla N., Taylors, SC "Big Cabin but can become a great cabin after fixing few things It was a big Cabin and has more than sufficient sleeping space but the grill was very small for such a big cabin accomodating 34 people and also 2/6 of the bathrooms were not locking. Minimum grocery essentials like salt, oil spray & coffee were not provided when compared to our previous cabin experience. It can be a great cabin if these things could be fixed. There was a swimming pool in the cabin pictures but we could not spot one in the cabin vicinity or during our way out/in to Gatlinberg & pigeonforge." Aug 07, 2014 - , Cumming, GA "Family Summer Vacation We arrived timely-about 3pm but the cabin was not ready. The prior guests had left the place a mess. We drove around town and visited the grocery store and finally settled in 3 hours later. My biggest disappointment was outdoors seating. The pictures showed 10 or so rocking chairs but we only had five which were on the first level. There were no seats on the second level and only a small picnic table on the third level. I was also disappointed at the small charcoal grill. For a cabin that sleeps 32 you would think it would have a larger grill or at least two grills. The third floor refrigerator never worked from day one but the maintenance department had a new one delivered very timely. Overall this is a beautiful, very clean cabin. It was kinda hard to find the first time but we had no problems thereafter." Jul 29, 2014 - Debbie J., Blue Springs, MO "Big Bear Experience This was a great experience that i shared with my family. The cabin was clean and the management team was attentive to all of my request. My only disappoint was the location and proximity to area attractions. " Jul 24, 2014 - David H., Durham, NC "Family Reunion 2014 What a beautiful cabin, very secluded with a great view, away from all the hustle bustle of Pigeon Ford. We had 14 people, the accommodations were perfect, plenty of bathrooms and bedrooms for all, 2 game rooms, wrap around porches on each of the 3 floors, and a huge kitchen table gave everyone the space they needed. Cabin was in very good shape, Kitchen was fully furnished and there was plenty of space to move around, TV setup was a bit flaky and cut out regularly but, the view solved that.( we didn't watch much TV) I checked out the community pool (shared by a few cabins), it was very clean an warm, great for kids but a hike to get to if walking. As for the management company, I give them 10 stars, they were completely accommodating and attentive. They checked up on us the first day to ensure we got checked in and situated. I would recommend renting any property from them. Nice Work! Lou Gagliardi and the rest of the Gagliardi clan. " Jul 08, 2014 - Louis G., Victoria, MN "Vacation to Smokeys Our entire family went to the Smokeys for vacation. 13 people in total. Really enjoyed our experience with Elk Springs Resorts. The cabin was great and the service very professional. Would rent from them again." Jul 07, 2014 - N Keith W., Frankfurt, IN "Beautiful Lodge Great place. Had a wonderful time and would definitely come back!" Jun 24, 2014 - , Ocean Springs, MS "Family Vacation at Big Bear Lodge The property was amazing, clean, comfortable and very spacious. The only concern was the drive into the cabin, which was up a very steep hills. The cabin was secluded and would be great for those who want to get away from the everyday world." Jun 18, 2014 - Tamara C., Gretna , LA
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